Load Coverage Specialist

at Zelh
  • Remote - Worldwide

Remote

QA

Mid-level

Job description

Description

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining consistently high-quality services.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

At this point, Zelh is looking for a Load Coverage / Booking Specialist, who will focus on Expedited Freight for one of our clients.

Load Coverage / Booking Specialist is expected to source, negotiate, and secure carriers on available freight in a timely and profitable manner. They will also ensure that all customer shipments are covered within the company’s quality standards.

We simplify logistics through collaboration, transparency, and cutting-edge technology while delivering what matters most for freight forwarders.

Key Responsibilities:

  • Actively engage new and existing carriers for available capacity

  • Collect and document all available capacity from assigned carriers

  • Strategically target specific carrier prospects based off size, region, and equipment

  • Match entered capacity to every available load within TMS

  • Assign the best carrier to each available load

  • Clearly communicate load expectations and details to ensure a successful transaction

  • Negotiate daily, monthly, and annual pricing with carriers based on market trends

  • Serve as the primary contact for assigned carriers

  • Build and maintain relationships with truckload carriers

  • Provide all necessary pickup information and paperwork to carriers to ensure on time pickup

  • Connect drivers electronically to company’s tracking app

  • Identify loads level issues and work cross-functionally to determine the best solution

  • Assist in gathering PODs and other accessorial paperwork from carrier.

Requirements

  • Excellent Communication Skills: Ability to effectively communicate with carriers, internal teams, and customers over the phone and via email.

  • Upper-intermediate + English Level.

  • 0-2 years’ proven experience working in a Carrier Sales role with Expedited Freight or a logistics similar role.

  • Strong understanding of transportation regulations and logistics procedures

  • Excellent organizational and time management skills.

  • Proficient in Microsoft Office and logistics software.

  • Exceptional communication and interpersonal abilities.

  • Ability to multitask and prioritize tasks effectively.

  • Problem-solving skills and attention to detail.

Working conditions:

  • Working schedule: Mon-Fri 7 am-4 pm CST

  • Competitive Salary in USD

  • Remote mode of work

  • 10+ business days of paid time off

  • Team building and corporate events

  • Equipment provided

  • A supportive team

  • Remote eligibility

Join our team and become an integral part of our mission to provide reliable and efficient freight transportation solutions to our customers.

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