Job description
Longbow Advantage is an end-to-end warehousing strategy company that leverages real-time data to manage people, processes, and warehouses through The Rebus® Platform, and WMS consulting services purpose-built to expand and enhance warehouse technologies.
We take a holistic approach to warehousing strategy, understanding that technology is only one piece in the solution process. Our warehouse experts work with customers to understand challenges and goals, developing a recommendation that’s aligned to the customer’s business objectives and supply chain initiatives.
As we continue to scale, we are looking for a strategic and experienced Manager of Revenue Operations to lead and optimize our GTM (Go-To-Market) operations. This is a pivotal role designed to shape and streamline our revenue processes across Sales, Marketing & Customer Success to support accelerated growth and operational excellence.
What to expect
The Manager of Revenue Operations will oversee all aspects of our GTM operational infrastructure, ensuring Sales, Marketing, and Customer Success teams have the structure, data, and tools needed to succeed.
- You will lead efforts to optimize and innovate revenue processes, manage data-driven insights for leadership, and create scalable solutions that align with strategic objectives.
- This role is ideal for a strategic thinker with a hands-on approach to operational challenges, who excels in a high-growth, fast-paced environment.
- This role is Remote based in Canada.
Key Responsibilities:
- Revenue Strategy & Planning:
- Collaborate with GTM Leadership to define and execute revenue growth strategies.
- Develop and manage territory, quota and compensation frameworks.
- Lead annual and quarterly planning to optimize GTM efficiency and revenue attainment.
- Operational Excellence & Process Optimization:
- Drive continuous improvement across the full revenue funnel – from lead generation and sales to customer onboarding, retention and expansion.
- Identify and implement best practices that reduce friction, improve productivity and enhance customer experience.
- Create scalable systems and processes to support growth across the entire customer lifecycle.
- Revenue Data Analysis & Insights:
- Own analytics and reporting across Sales, Marketing & Customer Success.
- Develop dashboards and KPIs to provide full-funnel visibility (e.g. MQL to SQL conversion, sales pipeline health, churn rates, upsell opportunities)
- Deliver actionable insights to executive leadership for strategic decision-making.
- Technology & Systems Management:
- Manage the GTM tech stack, including CRM (e.g. HubSpot, Dealhub, etc.) marketing automation, customer success platforms, and analytics tools.
- Ensure seamless integration, data integrity and user adoption.
- Evaluate and implement new technologies that enhance operational efficiency and data visibility.
- Cross-Functional Collaboration:
- Act as operational glue between Sales, Marketing, Customer Success, Product & Finance.
- Ensure alignment on key initiatives such as lead management, product launches, client onboarding and revenue expansion efforts.
- Facilitate smooth information flow and collaboration to maximize revenue generation.
- Enablement, Onboarding & Continuous Learning
- Partner with GTM team to design onboarding programs and continuous training for GTM teams.
- Develop and maintain playbooks, sales tools, competitive intelligence, and lifecycle enablement.
- Leadership & Team Development:
- Build and mentor a high-performing Revenue Operations team
- Foster a culture of collaboration, innovation, data-driven decision-making, and continuous improvement.
Qualifications:
- Experience:
- 5+ years of experience in Revenue Operations, Sales Operations, or equivalent roles in SaaS, technology or consulting environment.
- At least 3 years experience building and scaling sales operations functions.
- Skill and Competencies:
- Strategic & Analytical: Strong strategic thinking skills with a deep analytical mindset, capable of translating complex data into clear, actionable insights.
- Technical Proficiency: Expertise in CRM platforms (e.g., Hubspot, Salesforce), marketing automation tools, customer success systems, and BI tools ((e.g., Tableau, Power BI), and other sales tech stack components. Strong Excel and data modeling skills.
- Process Oriented: Demonstrated success designing and optimizing processes across the revenue lifecycle while maintaining a strong customer-centric approach..
- Leadership and Influence: Ability to lead cross-functional initiatives, influence at all levels, and communicate effectively with executive leadership.
- Growth Mindset: A proactive problem-solver who thrives in a fast-paced, dynamic environment and is passionate about continuous improvement and scaling.
Why Join Longbow?
- Supportive work environment
- Work/life balance
- Competitive Salary
- 4-weeks of paid vacation
- 6 paid sick days, 2 paid personal days per year
- Excellent health and dental benefits, eligible as of your first day!
- Group RRSP/401k Matching
- Work from Home
Longbow Advantage is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
We are not able to assist with relocation or work permit applications for this role.
