Job description
Hi there! Thanks for stopping by 👋
Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!
We’re looking for a Manager, Sales Enablement to join our Enablement team in North America. Leading a team of two Sales Enablement Managers and one Program Manager,, you’ll oversee the development and execution of onboarding, training, coaching, and performance initiatives that improve ramp speed, quota attainment, and productivity across our North American Retail sales teams.
Reporting to the Director of Sales Enablement, you will partner closely with Sales Leadership, Revenue Operations, Marketing, and Product teams to ensure our go-to-market teams are equipped with the skills, content, and tools they need to succeed in a competitive and fast-paced SaaS environment.
What you’ll be doing:
Leadership & Strategy
- Lead and coach a high-performing enablement team (2 Sales Enablement Managers + 1 Program Manager), fostering growth, accountability, and collaboration.
- Define and drive the enablement strategy for NOAM Retail in alignment with sales goals, revenue targets, and GTM priorities.
- Act as a thought leader to the Director of Sales Enablement and Regional Sales Leaders, ensuring enablement initiatives support the division’s broader business objectives.
Sales Onboarding & Continuous Learning
- Design and delivery of onboarding programs that accelerate ramp time and set new hires up for success.
- Implement scalable, role-specific learning paths for BDRs, AEs, and Sales Leaders focused on core sales competencies (e.g., discovery, negotiation, closing).
Sales Process & Performance Enablement
- Build and scale initiatives that reinforce sales methodology and improve execution at every stage of the funnel.
- Collaborate with RevOps to monitor key performance metrics, identify skill or process gaps, and drive targeted interventions (e.g., playbooks, coaching programs, certifications).
Content & Tool Optimization
- Ensure reps have access to high-quality, up-to-date content, tools, and assets that align with customer needs and sales motions.
- Partner with Product Marketing to deliver effective product launches and messaging training across the sales organization.
Program Management & Execution
- Drive cross-functional initiatives from concept to completion with clear milestones, stakeholder alignment, and KPIs.
- Manage the planning and delivery of key enablement events such as monthly enablement themes, pitch competitions, and QBRs.
What you need to bring:
- 5+ years in Sales Enablement or a Sales Leadership role, with at least 2 years managing direct reports.
- Proven track record of designing and executing impactful enablement programs in a B2B SaaS environment.
- Deep understanding of modern sales methodologies (e.g., MEDDPICC, Challenger, SPIN) and sales process best practices.
- Experience coaching and developing team members at different stages of their careers.
- Strong project management, communication, and cross-functional collaboration skills.
- Comfort working with CRM (Salesforce), LMS (Docebo or similar), and sales tech tools (Gong, Highspot, etc.).
- As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.
We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role… hit the ‘Apply’ button and give it a try!
Be a changemaker
You’ll enjoy:
- A flexible work environment that empowers you to do your best work
- A culture that celebrates performance
- The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
- Career-defining opportunities
Plus benefits designed to keep you happy, healthy and fulfilled.
- Flexible paid time off and remote work policies
- Equity options, because this is your company too
- Contributions to your pension plan. Your future matters
- Training opportunities to grow your skills and career
- Health and wellness credit so you feel your best
- Time off to volunteer and give back to your community
- Interest groups, employee led networks, social committees to sponsored sports teams
- Computer purchase program to get your personal Macbook
- Enhanced parental leave to support growing families
Fuel your growth. Find your people.
At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you—all within a driven, diverse and inclusive team that’s passionate about empowering our communities
To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.
Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.
Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed’s one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
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