Job description
As a Travel Consultant in Athens, you’ll ensure that the organization is meeting the customer’s requirements on a day to day basis. You are the Customer support who will take the lead in providing the best possible customer service experience while keeping the company’s business needs in perspective. Turn your passion for travel into action in customer service helping people find great places to stay and creating unique travel experiences.
On a typical day, you’ll:
Be the first point of contact for the world’s first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc.
Provide accurate, valid, and complete information by using the right tools, methods, and processes.
Ensure a high level of partner service and a positive partner experience
Fluent in Portuguese and English
6 months of customer service experience will be considered a plus
High school diploma or equivalent
Ability to adapt and excel in a fast-paced work environment
Handy with MS Windows and other computer applications
The passion and drive to make a difference
Relocation to Athens, Greece
Competitive remuneration salary and performance-based incentives (1100e *14 salaries)
25 days annual leave per year
Remote employment available (Athens based)
Excellent working premises in Athens city center
Potential to build your skills and knowledge as a brand ambassador for our client’s iconic brand doesn’t come along every day
Relocation assistance (2 weeks accommodation, documents issued)
Family-friendly environment
Free-spirited, theme-based employee events
Career-growth and lots of learning opportunities for aspiring minds
The position DOES NOT provide VISA support
Only CVS in English will be reviewed.
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