Job description
About Vercel:
Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, Chick-fil-A, and Under Armour build for the AI-native web.
Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you’re building on our platform, supporting our customers, or shaping our story: You can just ship things.
About the Role:
Vercel is seeking a highly technical and sales-oriented Pro Executive to support our Pro customers throughout their lifecycle. This unique role combines elements of Account Executive, SDR, CS Representative, and Sales Engineer positions. The ideal candidate will be passionate about web technologies, deeply versed in Next.js and Vercel’s offerings, and have a strong background in technical sales.
What You Will Do:
- Optimize configurations for Pro customers to ensure they’re getting the most out of Vercel’s platform
- Recommend changes to improve site performance and overall user experience
- Position and articulate the benefits of different Vercel plans and products to drive expansion and adoption
- Introduce and coordinate with other internal Vercel resources where relevant to support customer success
- Provide exceptional technical guidance and support throughout the customer lifecycle
- Act as a bridge between Pro customers and Vercel’s product team, gathering feedback and insights
About You:
- Deep technical understanding of web technologies, particularly Next.js and Vercel’s platform
- 3+ years of experience in a technical, sales, or customer support role for a technical product
- Excellent communication skills, able to explain complex technical concepts to both technical and non-technical stakeholders
- Strong problem-solving abilities and attention to detail
- Self-motivated and able to work independently while also collaborating effectively with cross-functional teams
- Passion for web development and staying current with the latest trends and technologies
Bonus If You:
- Have hands-on experience with web development using Next.js
- Familiarity with other frontend frameworks and static site generators
- Experience with cloud infrastructure and serverless technologies
- Understanding of web performance optimization techniques
- Knowledge of SEO best practices
Benefits:
- Competitive compensation package, including equity.
- Inclusive Healthcare Package.
- Learn and Grow - we provide mentorship and send you to events that help you build your network and skills.
- Flexible Time Off.
- We will provide you the gear you need to do your role, and a WFH budget for you to outfit your space as needed.
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don’t necessarily check every box on the job description.
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