Job description
Reports Analyst (Remote)
Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that want to build world-class teams & place their operations on autopilot.
And we’re looking for a Reports Analyst to start immediately!
Duties and Responsibilities include but are not limited to:
- Report directly to the VP of Operations and/or COO.
- Lead the implementation of reporting platforms to deliver daily, weekly, monthly, and quarterly data.
- Serve as the single source of truth for reporting across Operations, Quality Assurance, Talent Acquisition, Training, and Client Services Management teams.
- Create and manage Power BI dashboards to consolidate reporting needs.
- Partner with the engineering team to explore data consolidation opportunities.
- Provide timely ad hoc reports as required by leadership and department heads.
Reports and Deliverables:
- Daily EOD summaries of absenteeism and attrition.
- Daily churn reports.
- Weekly quality and/or NPS results.
- Operational dashboards.
- Monthly business review reports for Operations leadership.
- Ad hoc Power BI dashboards and reports.
- Updated weekly scorecards for all Wing Assistant employees.
Qualifications:
- Proven experience in data analysis, reporting, or business intelligence, preferably in a BPO or remote work environment.
- Significant experience with MySQL for querying, extracting, and analysing operational and performance data.
- Proficiency in Power BI and other data visualisation/reporting tools.
- Strong analytical skills and high attention to detail.
- Ability to manage and prioritise multiple reporting requests.
- Excellent communication skills and ability to collaborate across departments.
₱30,000 - ₱40,000 a month
Benefits:
Competitive salary ranging from PHP 30,000 to PHP 40,000 (depending on experience).
Permanent remote work setup.
Opportunities for professional growth and development.
Be part of a collaborative, innovative, and globally minded team.
Why Join Us?
As a Reports Analyst at Wing, you’ll empower every department with accurate, timely, and insightful data. You’ll eliminate manual, error-prone processes and unify reporting across geographies — enabling the business to make smarter, faster, and more confident decisions.
Apply now and help us transform the way the world works!
