Job description
About Invoca:
Invoca is the industry leader and innovator in AI and machine learning-powered Conversation Intelligence. With over 300 employees, 2,000+ customers, and $100M in revenue, there are tremendous opportunities to continue growing the business. We are building a world-class SaaS company and have raised over $184M from leading venture capitalists, including Upfront Ventures, Accel, Silver Lake Waterman, H.I.G. Growth Partners, and Salesforce Ventures.
About the Team:
Our Revenue Operations team is the engine behind our go-to-market success: a cross-functional squad committed to tackling complex challenges head-on and accelerating business growth. We partner closely across Sales, Marketing, and Customer Success to streamline processes, implement innovative systems, and drive efficiencies. We thrive on collaboration, leaning on each other’s expertise to figure it out, and we embrace extreme ownership, ensuring every project is delivered with accountability and excellence.
About the Role:
As a Revenue Technology Systems Analyst on the Revenue Operations team, you will be the hands‑on owner of our GTM application stack: Gong, ZoomInfo, LinkedIn Sales Navigator, Salesloft, Clari, Cognism, and more. Your mission is to ensure our revenue tech infrastructure runs seamlessly to support a high-performing sales and marketing engine. You will focus on improving systems integrations, automating manual workflows, increasing tool adoption, and driving efficiencies across our funnel.
This role sits at the intersection of systems and go-to-market execution. You will partner closely with cross-functional teams, including Sales, Marketing, Marketing Ops, Sales Ops, and Salesforce administration, to execute high-impact technology initiatives and ensure data and process integrity across the revenue stack. Reporting to the Sr. Director of Revenue Technology and Process, you’ll play a pivotal role in improving pipeline creation, seller productivity, and data-driven decision making.
You Will:
Own & enhance the stack - Administer, configure, and continuously improve Gong, ZoomInfo, Salesloft, Clari, Cognism, LinkedIn Sales Navigator, and the rest of our GTM toolkit; manage licenses, user profiles, and release impacts.
Triage & resolve - Serve as the first line of technical support for any GTM applications: diagnose and resolve tool issues quickly, collaborate with vendors and internal teams, and restore uptime fast so sellers stay focused on selling.
Support pipeline acceleration – Enable faster prospecting, cleaner targeting, and simpler execution through smart workflows and data hygiene.
Automate & integrate - Design an AI‑first workflow using low‑/no‑code automations and smart integrations to eliminate manual steps and retire technical debt.
Guard data quality - Oversee enrichment routines, deduplication, and validation rules to keep data clean, current, and sales‑ready.
Maximize ROI - Track application adoption, usage trends, and performance against business outcomes; propose optimization opportunities and manage tool evaluations as needed.
Partner cross-functionally – Collaborate cross-functionally to translate business requirements into scalable technical solutions; assist in building enablement documentation and onboarding guides for end users.
You Have:
5+ years of experience managing and optimizing go-to-market technology in a B2B SaaS environment
4+ years of experience as a Salesforce Administrator, with Salesforce Admin Certification required
Demonstrated expertise in configuring and optimizing apps such as Salesforce, Salesloft, Zoominfo, Clay, Clari, and Gong
A strong curiosity for new technology and how AI can be used to scale the business
Experience building and managing workflows, integrations, and automations across sales and marketing tech stacks
Understanding of GTM operations and how tools influence deal velocity, lead management, and sales performance
Familiarity with data governance, enrichment tools, and deduplication practices
A thorough understanding of SFDC best practices and functionality
Hands-on experience in performing complex data loads and management
An eager approach to learning, helping, and growing within the team
A strong sense of ownership, accountability, and pride in your work. Allowing you to thrive in a fast-paced environment
Exceptional written and verbal communication skills with the ability to translate technical information to non-technical stakeholders
Salary, Benefits & Perks:
Teammates begin receiving benefits on the first day of the month following or coinciding with one month of employment. Offerings include:
Paid Time Off - Invoca encourages a work-life balance for our employees. We have unlimited flexible time off for all full-time employees. We also offer 16 paid holidays, 10 days of Compassionate Leave, days of volunteer time, and more.
Healthcare - Invoca offers a healthcare program that includes medical, dental, and vision coverage. There are multiple plan options to choose from. You can make the best choice for yourself, your partner, and your family.
Retirement - Invoca offers a 401(k) plan through Fidelity with a company match of up to 4%.
Stock options - All employees are invited to ownership in Invoca through stock options.
Employee Assistance Program - Invoca offers well-being support on issues ranging from personal matters to everyday-life topics through the WorkLifeMatters program.
Paid Family Leave - Invoca offers up to 6 weeks of 100% paid leave for baby bonding, adoption, and caring for family members.
Paid Medical Leave - Invoca offers up to 12 weeks of 100% paid leave for childbirth and medical needs.
Sabbatical - We thank our long-term team members with an additional week of PTO and a bonus after 7 years of service.
Wellness Subsidy - Invoca provides a wellness subsidy applicable to a gym membership, fitness classes, and more.
Position Base Range: $102,000- $124,000/ plus bonus potential
DEI Statement:
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal-opportunity workplace.
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