Job description
Keeper Security is hiring an experienced Sales Engineer to join our EMEA Channel sales team. This is a hybrid position for those living within a commutable distance to our Cork, Ireland office, or fully remote for those living outside a commutable distance.
Keeper’s cybersecurity software is trusted by millions of people and thousands of organisations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and be responsible for navigating our customers through the technical landscape of our products.
About Keeper
Keeper Security is transforming cybersecurity for people and organisations globally. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organisations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com.
About the Role
As a Channel Sales Engineer you will work alongside the Keeper Security sales force by supporting the pre-sales and post-sales cycle from a technical perspective. You will be responsible for identifying the technical requirements within an opportunity, matching them to Keeper Security solutions, and supporting the sale by positioning and demonstrating differences. You will provide product trials and evaluations to Keeper Security partners, assist with implementation and integration, and provide level-2 technical assistance to existing customers.
Responsibilities
Provide and manage pre-sales technical support for the technical sales process of Keeper products
Work closely with the sales team to identify customer opportunities and understand their business needs
Conduct product demonstrations and technical presentations remotely, at customer locations, or on-site at a Keeper facility
Collaborate with product development and engineering teams to stay updated on product features, enhancements, and updates
Address technical questions, concerns, and objections during the sales process to ensure customer confidence and satisfaction
Act as a technical advisor to customers, helping them understand how our solutions can solve their business challenges and achieve their goals
Stay informed about industry trends, competitive landscape, and emerging technologies relevant to the business
Analyze complex multivariate problems and use a systematic approach to gain quick resolution, often under pressure
Works on issues that affect design/selling success or address future concepts, products or technologies
Establish relationships and engage with the technical personnel to identify opportunities and sell Keeper Security products and services
Ensure accurate and timely activity, issue updates in Salesforce and report to management
Create and deliver technical product presentations and/or training sessions to channel partners and customers
Participates as part of a sales team to achieve or exceed revenue targets
Contribute to the execution of company objectives to achieve goals in creative and effective ways
Ability to travel to and from customer meetings (locally and nationally) & rent and/or operate a vehicle on behalf of the company
5+ years of experience in a pre-sales technical role (Sales Engineer, Systems Engineer, Solutions Engineer, etc.)
Excellent communication and interpersonal skills, and a strong entrepreneurial drive
Strong experience with Windows/Active Directory administration and knowledge of UNIX/Linux
Outstanding presentation skills and the ability to build and demonstrate a high quality product overview to both technical and executive level audiences
Technical background in networking and security applications as well as cloud technologies (AWS, Azure)
Bachelor’s degree in Computer Science, Engineering, or a related field or equivalent work experience
Willingness to travel up to 50%
Preferred Requirements
Industry recognized certifications
Scripting and DevOps experience a plus
Exposure to Identity Providers like Azure and Okta
Experience providing solutions to and understanding the requirements of Enterprise Customers
Prior experience with cybersecurity solutions or relevant experience with IAM or other security SAAS solutions
Onsite lunches
Private healthcare (no wait period)
Pension contribution (no wait period)
Sick Pay
Bike-to-Work Scheme (if local)
Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
