Job description
At Intergo Telecom Ltd, we build the future of connectivity.
Our mission is to create next-generation telecom solutions that empower people, businesses, and entire industries to communicate better, faster, and more securely. From innovative telecom infrastructure to cutting-edge cloud and AI technologies, our work helps drive the digital transformation happening all around us.
We are a fast-growing, multicultural team that values flexibility, curiosity, and meaningful impact. If you thrive in a collaborative environment and love exploring the edges of what’s possible, you’ll feel right at home.
We’d love to have you join us.
Here’s what you’ll be doing
As our Salesforce Administrator you’ll play a critical role in ensuring our internal teams operate efficiently through a well-optimized CRM system. You’ll support and improve our Salesforce environment, helping drive productivity and data accuracy across departments. From handling day-to-day user requests to supporting strategic automation and system enhancements, your work will directly impact how Intergo Telecom scales and serves its customers.
You’ll get to:
- Drive the implementation and customization of Salesforce features and ensure their adoption
- Collaborate with cross-functional teams to gather requirements and develop solutions within Salesforce to support workflows, approval processes, and automations
- Set up and manage integrations (e.g., with Jira, Freshdesk, SMS/Voice platform)
- Monitor and maintain data integrity within the Salesforce platform
- Create and maintain documentation for Salesforce processes and procedures
- Stay current with Salesforce updates and best practices to ensure optimal performance of the platform
- Conduct training sessions and workshops for end-users to maximize Salesforce utilization
- Provide technical support and troubleshooting for Salesforce users across the organization
- Manage user accounts, profiles, and permissions within Salesforce
You need these qualifications
- Proven experience (2+ years) in a Salesforce Support/Admin role
- Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field
- Strong technical troubleshooting skills and the ability to resolve issues effectively
- Familiarity with Salesforce configuration, customization, and administration
- Excellent communication and interpersonal skills
- Ability to train and support users with varying levels of technical expertise
- Strong attention to detail, with a focus on documenting processes and sharing knowledge across teams
- Salesforce Administrator Certification is highly preferred
- Knowledge of Apex (reading/debugging) or experience working with developers
- Experience with data loading tools (Data Loader, Data Import Wizard)
- Experience designing and maintaining Salesforce Flows (Record-Triggered, Scheduled, Screen Flows), with an emphasis on building clean, modular, and scalable automations
- Fluency in English, both spoken and written, is required
Strategic Impact – Be at the heart of our CRM operations, driving optimization and scalability of Salesforce across a fast-growing telecom and messaging company. Your work will directly influence business processes, data integrity, and operational efficiency
Cross-Functional Exposure – Collaborate with Sales, Customer Support, Product, Legal, and Engineering teams, as well as senior leadership, to support and enhance mission-critical workflows through Salesforce
Autonomy & Innovation – Thrive in an environment that empowers you to take ownership of platform improvements, suggest new tools and automations, and lead initiatives that streamline internal operations
Work-Life Flexibility – Enjoy flexible working arrangements designed to support productivity and personal well-being, with the option to work remotely or from our HQ in Cyprus
Career Growth – Access learning resources, certifications, and the opportunity to expand your responsibilities as you evolve into more advanced Salesforce, operations, or product-focused roles
Competitive Compensation – Receive a salary and benefits package that reflects your expertise and the vital role you’ll play in shaping the efficiency of our internal systems
Ready to join us?
Please send us your CV and a cover letter that tells us why this role is the right next step for you.
There’s one more, very important thing: we are an equal opportunity employer. We search for amazing people of diverse backgrounds, experiences, abilities, and perspectives. We take care of each other to create an inclusive work environment where we love to come to work every day.
