Job description
We are seeking an experienced Senior Business Operations Assistant to join our dynamic executive search team. This fully remote position offers an exciting opportunity to support critical business operations while working with senior leadership in the executive recruitment industry. The successful candidate will play a vital role in ensuring smooth operational processes and contributing to the continued growth of our executive search practice.
Responsibilities:
Operational Support
- Manage and coordinate complex scheduling for senior executives and client meetings across multiple time zones
- Oversee administrative processes and ensure compliance with company policies and procedures
- Maintain and update client databases, candidate records, and project tracking systems
- Prepare comprehensive reports, presentations, and correspondence for internal and external stakeholders
Client and Candidate Management
- Coordinate executive search project logistics and timelines
- Assist with client onboarding processes and documentation management
- Support candidate communication and interview coordination
- Maintain confidentiality and handle sensitive information with discretion
Process Improvement
- Identify opportunities to streamline operational workflows and implement efficiency improvements
- Assist in developing and maintaining standard operating procedures
- Support quality assurance initiatives and compliance monitoring
- Collaborate with team members to enhance service delivery standards
Financial and Administrative Tasks
- Process invoices, expense reports, and maintain accurate financial records
- Assist with contract management and vendor relationships
- Coordinate travel arrangements and logistics when required
- Support month-end and quarter-end reporting activities
Essential Qualifications
- Minimum 5 years of senior-level administrative or operations experience
- Proven experience in a fast-paced, client-facing environment
- Strong proficiency in Microsoft Office Suite, CRM systems, and database management
- Excellent written and verbal communication skills in English
Key Skills and Attributes
- Exceptional organisational and time management abilities
- Strong attention to detail and accuracy in all work outputs
- Ability to work independently and manage multiple priorities simultaneously
- Professional demeanour with excellent interpersonal skills
- Experience with project coordination and process improvement
- Understanding of confidentiality requirements and discretion in handling sensitive information
Preferred Experience
- Previous experience in recruitment, executive search, or professional services
- Familiarity with applicant tracking systems and recruitment databases
- Experience supporting C-level executives or senior management teams
- Knowledge of employment legislation and business practices
Skills & Competencies:
- Communication Excellence: Superior written and verbal communication capabilities, particularly for managing inquiries
- Organizational Mastery: Competence in task prioritization, effective time management, and maintaining precise attention to detail
- Technology Proficiency: Enthusiasm for embracing new technologies and enhancing operational processes
- Strategic Problem-Solving: Innovative thinking with the capability to proactively recognize challenges and develop effective solutions
Compensation and Benefits:
- Health insurance
- All South African public holidays.
- Paid Annual Leave
- Paid Sick Leave
- Significant opportunities for professional growth, skill development, and career advancement
- Supportive, inclusive, and diverse work environment that values collaboration and innovation
- The chance to make a meaningful impact by connecting top talent with life-changing opportunities
