Job description
ABOUT OUR COMPANY:
The crushing weight of debt is something that we believe holds people back from reaching their dreams and making a splash in the world. So in 2013, after seeing our friends and family struggle with student loans, we created Splash Financial.
Over the years, our mission has expanded to include helping people with other forms of debt - such as refinancing credit cards, which are at all time highs in the US. And we’ve been able to refinance $6+ Billion in loans through our network of Splash, powered credit union and bank partners who leverage our marketplace and automated loan processing technology. And we’ve raised over $70 million from investors like partners of DST Global, Citi Ventures, TruStage Ventures, Northwestern Mutual Future Ventures, Detroit Venture Partners, and more.
But at our core, we’re still that little company from Cleveland with a big dream: to make people more powerful than their debt and we’re just getting started..
ABOUT OUR WORKPLACE:
Splash is remote-first, and proud of it.
We spend our days simplifying financial products and getting them into the hands of people who need them most. Right now, we’re focused on building financial technologies that fundamentally transform how the industry lends.
Although Splash has been around since 2013, we still operate like a startup — fast-paced, nimble, and full of heart. We’re good people who care deeply about doing meaningful work and we approach challenges with creativity, passion, and urgency.
And to hire the best, we provide the best: great health insurance, competitive salaries, and unique benefits like quarterly meet-ups and access to engagement tools that keep us connected — even from afar.
At Splash, everything we do is guided by our values:
Own It – We take full accountability and follow through on commitments.
Raise the Bar – We move fast, innovate faster, and push through barriers.
Say the Hard Thing – We speak up with honesty, respect, and a desire to solve problems and make things better.
Elevate Each Other – We win as a team by lifting each other up.
These values show up in how we work and how we connect — whether we’re collaborating on big projects or bonding over everyday moments. Yes, we even have Slack channels for #kids-and-pets and #food because we believe being human makes us better teammates.
ABOUT THE ROLE:
Customers are our lifeblood at Splash Financial which is why delivering great customer experiences is incredibly important to our success. We are looking for someone that is highly customer-focused, with a passion for elegant, simple solutions that “wow” our customers. You have a portfolio of products you have designed where you can impress us with how simple, intuitive and awesome they are to look at. You don’t get too attached to your ideas, because you are someone that thinks iteratively, you talk to customers, you look at data and feedback to determine if changes are required. You have worked in tight collaboration with Product, Design, and Engineering to build great experiences. If the above describes you and you are excited to work for a fast-paced, high-growth company with 500% growth in the last year then this is the role for you. We are a company with incredibly, smart hard-working people, in a high trust and transparency environment.
If you’re at a point in your career where you’re ready for the challenge and excitement of shaping a program and scaling it exponentially, this could be the role for you!
WHAT YOU’LL DO AT SPLASH:
- Understand user and business goals and seek to understand product market, competitors, opportunities, and challenges.
- Define information architecture, user journeys, and personas and be a strong advocate for UX.
- Deeply understand our users and pain points, deliver the design in customer insights based on research and usability sessions.
- Follow and apply design standards and best practices.
- Keep up to date with the latest design trends, tools, and UX practices.
- Ability to quickly iterate designs based on feedback.
WHAT YOU’LL BRING TO SPLASH:
- Minimum 4-8 years of relevant design experience.
- Experience with UX Design Process.
- Experience in Design Thinking/ Human-Centered Design.
- Demonstrated ability to communicate complex concepts clearly across different audiences.
- Strong attention to detail.
- Excellent communication and presentation skills.
- Experience with prototyping design tools, such as Figma.
WHAT MAKES YOU STANDOUT:
- Experience in FinTech or Finance.
- Experience working with web and mobile.
- Excellent problem-solving skills and familiarity with technical constraints and limitations when designing for platforms.
- Comfortable with minimal direct supervision in dealing with complex issues.
COMPENSATION:
The base salary range for this role is $150,000 to $175,000 annually, based on market data and internal compensation practices. This role may also be eligible for a bonus component tied to individual and company performance. Final compensation will be determined by factors such as location, experience, and skill level.
SPLASHERS ENJOY:
- Fully remote work freedom
- Competitive salary packages
- Flexible PTO + 9 company holidays
- Equity: Share in our start-up success
- Comprehensive and affordable insurance benefits
- Paid parental leave for both caregivers
- Essential equipment to get the job done
- 401(k) for your future savings
- Quarterly meet-ups: In person & virtual fun
- Awesome Splash swag to flaunt your team spirit
Employment at Splash is based on individual merit. Opportunities are open to all, without regard to race, color, religion, sex, creed, age, handicap, national origin, ancestry, military status, veteran status, medical condition, marital status, sexual orientation, affectional preference, or other irrelevant factors. Splash is an equal opportunity employer.
