Job description
SUPERHUMAN 👉
We exist so that professionals end each day feeling happier, more productive, and closer to achieving their potential.
Today we are…
- The fastest email experience in the world
- Loved and adored: see what our customers say
Our customers get through their inboxes twice as fast; many see inbox zero for the first time in years.
Come shape the future of email, communication, and productivity!
BUILD LOVE 💜
At Superhuman, we deeply understand how to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.
It all starts with the right team — a team that deeply cares about values, customers, and each other.
CREATE MASSIVE IMPACT 🚀
We’re not solving a small problem, and we’re not addressing a small market. We’re going after email; the one activity that consumes more of our work day than any other.
Our ambition doesn’t stop there. Next: calendars, notes, contacts, and team communication. We are building the productivity platform of the future.
DO THE BEST WORK OF YOUR LIFE 🌟
We have created the frameworks for how to build product market fit and redefined the narrative of how to onboard customers successfully. We have shown the world it’s possible to build a premium productivity brand. Our investors include Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, and the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, and Intercom.
This time, we’re swinging beyond the fences and fundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.
As a Senior Sales Development Representative, you’ll be the first point of contact for prospective customers. You’ll precisely qualify leads and strategically drive outbound engagement across mid-market and enterprise segments.
ROLE 👩🏽💻👨💻
- Qualify and disqualify inbound leads through thoughtful, value-driven discovery
- Deliver exceptional first-touch experiences that build trust and reflect Superhuman’s quality
- Engage mid-market and enterprise prospects through personalized outbound emails, calls, and LinkedIn messages
- Use social selling and tailored messaging to spark interest and build a strong pipeline
- Lead discovery calls to deeply understand prospect needs, challenges, and business goals
- Position Superhuman’s value using a consultative, value-based approach
- Collaborate with the SDR team to share insights, iterate on strategy, and improve outcomes
- Maintain detailed, organized records of all prospect interactions in Salesforce
- Constantly seek feedback to refine your approach and improve conversion
- Help shape team best practices and create moments of surprise and delight for future customers
SOUND LIKE YOU? 🙌
- Experience: 2–3 years of high-volume outbound SaaS sales or SDR experience, ideally working mid-market or enterprise leads. Consistently generated pipeline and worked across varied personas in complex sales environments.
- Customer-facing expertise: Comfortable engaging directly with prospects via phone, email, and video to understand their pain points and articulate value.
- Value-Based Discovery & Selling: You lead discovery conversations that uncover pain, align with goals, and articulate Superhuman’s value in a way that lands with each unique prospect.
- Exceptional communication skills: Masterful at active listening, uncovering customer challenges, and tailoring your message to speak directly to their pain.
- AI Enthusiast: You believe AI will revolutionize how we work as well as the experiences that we create for our customers. Driven by passion and curiosity, you leverage AI to dramatically increase your own productivity and the impact of your team.
- Grit: You have courage, passion, and the ability to persevere towards challenging goals. You are comfortable in a fast-paced environment and are agile enough to shift your focus to what is most important for our customers.
- Asynchronous Communicator: You’re effective across various mediums (especially Slack, notion, and email) and can produce and consume detailed written materials as needed without sacrificing speed. You respond quickly and thoughtfully to unblock others and speed things up.
- Bias to action: Speed matters. Takes rapid and decisive steps forward, even in the face of uncertainty, recognizing action is the catalyst for progress and growth.
- Start-to-Finish Ownership: You own your results, your pipeline, and your processes end to end. You don’t just complete tasks — you drive outcomes, maintain clean systems, and make sure nothing falls through the cracks.
- Growth Mindset: You believe that learning drives success. You actively seek out feedback, run experiments, and invest in improving your skills — always pushing to level up your craft.
SALARY INFO 💸
Our starting salaries for this role range from $65,000 - $110,000 USD (OTE). The salary range does not reflect total compensation, which includes base salary, benefits, and company stock options.
You might notice our salary ranges are quite broad - that’s because our talented workforce is distributed across North and South America. We tailor our compensation to each location to make sure we’re competitive in every market.
For team members outside of the US we employ and pay through an Employer of Record (EOR). We take a location-based pay approach and compensation for this role is dependent on several factors such as location, work experience, job-related skills, business needs, and market demands.
BENEFITS 🎁
We’re open to hiring talented individuals anywhere in North or South America. While specific benefits vary slightly by location, we’re committed to providing equitable, comprehensive benefits for all team members globally.
Taking Care of Your Future 🙏
- Comprehensive healthcare coverage with premium medical plans in your country (we cover 100% of medical insurance premiums for all Superhumans!)
- Mental health support with dedicated resources in each region
- Competitive retirement savings plans
- Life insurance and disability coverage tailored to regional standards
Generous Time Off 🏝
- Enjoy our generous and flexible Paid Time Off (PTO) policy, with our amazing team members taking an average of 20 days per year.
- Regional holiday recognition: We encourage you to observe holidays in your local region.
- Company-wide time off like designated Care Days and Winter Break.
- Generous parental, caregiver, healthcare, and compassionate leave policies.
Investing in Your Growth ✍️
- $3000 USD per year towards your professional development.
- Free access to Calm and Aaptive (US/Canada)
- Allyship education program to help build your best self.
Setting You Up For Success 🧑🏻💻👩🏾💻
- MacBook Pro laptop for your work
- Standard setup with monitor, keyboard, and mouse/trackpad
- $1000 USD budget to make your workspace your own
- Monthly stipend for your lunches, groceries, or whatever nutrition you need to stay fueled up!
Curious about the details of our benefits specific to your region? Visit our Regional Benefits Guides for more information. While we’ve highlighted our core offerings across major locations, this isn’t an exhaustive list. If you’re in a region not specifically mentioned, please reach out—we’re happy to provide you with detailed information about the benefits available in your area!
At Superhuman, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
