Job description
interface.ai is the industry’s-leading specialized AI provider for banks and credit unions, serving over 100 financial institutions. The company’s integrated AI platform offers a unified banking experience through voice, chat, and employee-assisting solutions, enhanced by cutting-edge proprietary Generative AI.
Our mission is clear: to transform the banking experience so every consumer enjoys hyper-personalized, secure, and seamless interactions, while improving operational efficiencies and driving revenue growth.
interface.ai offers pre-trained, domain-specific AI solutions that are easy to integrate, scale, and manage, both in-branch and online. Combining this with deep industry expertise, interface.ai is the AI solution for banks and credit unions that want to deliver exceptional experiences and stay at the forefront of AI innovation.
interface.ai is seeking an experienced Solution Architect specializing in deploying solutions for financial institutions. The ideal candidate will bring deep technical expertise and a nuanced understanding of the complex regulatory landscape within financial services technology.
What You Will Do:
- Assist financial institutions in implementing AI-driven telephony and chat solutions
- Architect secure, compliant communication systems that meet stringent regulatory requirements
- Develop comprehensive technical frameworks integrating AI technologies with banking infrastructure
- Ensure robust security protocols aligned with SOC2 and PCI compliance standards
- Create detailed technical specifications and documentation for cross-functional implementation teams
- Evaluate and recommend technological solutions that optimize system performance and regulatory adherence
- Collaborate with financial institution stakeholders to understand unique technological requirements
- Design scalable integration strategies with existing banking core systems
- Generate advanced reporting and analytics to support solution implementation through SQL queries, Tableau, Apache Superset, and custom tooling
What Will You Bring:
- 7+ years of solution architecture experience
- Proven track record in financial services technology sector
- Ability to create scripts in one or more coding languages to facilitate automation of various job duties (for example: Python, JavaScript / TypeScript)
- Demonstrated expertise in:
- Cloud services engineering
- Networking infrastructure
- Telephony systems and SIP protocols
- Information security frameworks
- REST API development
- Database management (SQL, PostgreSQL)
- Reporting and business analytics tools
- Technical Competencies:
- Regulatory Compliance: SOC2, PCI DSS, GLBA
- Banking Technologies: Core banking system integrations
- Cloud Platforms: AWS, Azure, Google Cloud, Oracle with financial service configurations
- Security Frameworks: Zero Trust Architecture, Financial Industry Security Protocols
- Database Technologies: PostgreSQL, SQL Server, specialized financial database systems
- Reporting Tools: Tableau, Apache Superset, Financial Reporting Platforms
- Advanced communication abilities across technical and financial stakeholder groups
- Strategic problem-solving in regulated technology environments
- Ability to translate complex technical requirements into actionable implementation strategies
- Collaborative approach to cross-functional project delivery
Nice to Have:
- Direct experience with banking core systems (Fiserv DNA, Symexchange)
- Comprehensive understanding of financial services regulatory environments
- Proven experience implementing solutions meeting SOC2 and PCI compliance requirements
- Familiarity with AI integration in financial technology platforms
Compensation
Competitive compensation package reflecting specialized expertise, comprehensive benefits, and potential equity options.
What We Offer
- 💻 Remote First Policy
- 🏥 Medical/Dental/Vision Insurance
- 🏝 PTO & Holidays
- ✨ Life Insurance
At Interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person’s unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.
