Job description
🤠 About User Interviews
At User Interviews, we believe that the best companies in the world consistently deliver products and experiences that their customers love. We also believe that the only way to consistently build those products and experiences is to talk to your customers. Watch what they do. Understand why they do what they do. Figure out why they do things that seem irrational. And once you’ve done that once, do it again. Start having constant conversations. In short, make customers your #1 priority through user research.
That’s why we exist. We help teams set up those conversations, that research, allowing them to discover and embrace user insights. We specialize in participant recruitment and management because you cannot do good research without good participants, no matter how good your other tools may be. We work with hundreds of companies every month, including user-centric organizations like Atlassian, Amazon, and Spotify.
📝 About The Role:
➡️ THIS IS A TEMPORARY, FULL-TIME, 6 MONTH CONTRACT POSITION ⬅️
🤑 Finance at User Interviews
Our Finance Team is a highly collaborative team that will continue to grow, and you’ll regularly partner with other departments at the company (including Analytics, Revenue, Operations, Legal and others).
🚀 What You’ll Do
As the Staff Accountant you’ll own accounting tasks including (but not limited to) reconciliations, AP/AR processing, and will support month-end reporting. You’ll contribute to timely completion of the month-end close and will ensure that all routine accounting processes are running efficiently.
The Staff Accountant will partner with other departments across the company and will report directly to the Senior Accounting Manager, while working closely with the Senior Accountant.
💡 Responsibilities
• Processing of Accounts Payable and preparation of corresponding reconciliations
• Processing of Accounts Receivables (including payment application) and preparation of corresponding reconciliations
• Partner within the team and across departments on special projects and process improvements
• Support the month-end close reporting cycle
• Identify, address, and manage financial reporting risks
• Identify and address gaps or inefficiencies in processes and controls
• Understand department policies
✨ Minimum Qualifications
• Bachelor’s degree in Accounting or Finance
• 1+ years of experience in an accounting role in an industry with a fast-paced environment (preferably at a SaaS company)
• Strong attention to detail and basic understanding of US GAAP
• Totally comfortable in Google Suite
• Proficient in Excel - you nerd out on those keyboard shortcuts
• A quick study who picks up new systems with ease
• Strong sense of urgency and can manage competing priorities
• Excellent communication skills and can convey accounting/financial concepts to a diverse audience
• Candidates must be located in the United States and authorized to work without any Visa sponsorship.
✚ Bonus Points
• Pursing a CPA license
• Passionate about finance transformation and automation!
• Tech Tools Maestro: Experience with Quickbooks Online, Glean, Ramp, and/or Chargebee is music to our ears! These tools are our daily companions, and your familiarity with them means we can move faster and more effectively from day one.
• Startup Spirit: If you’ve thrived in the fast-paced, ever-changing environment of a high-growth company or startup, you know exactly the kind of agility and resilience we admire. This experience is incredibly valuable, offering insights into thriving amidst rapid scaling and evolving challenges.
🤑 Benefits
• Hourly pay of $26.50 - $31.25 (dependent on experience)
• 100% premium covered medical + dental employee coverage
• Annual membership to One Medical Group & Talkspace
• Accrued paid sick leave (1 hour of paid sick leave for every 40 hours worked)
• $250 office setup stipend (in addition to computer being provided)
• $50/month work from home stipend
• $250 annual learning & development stipend
• Awards for 360-degree recognition, work anniversaries, & birthdays
💚 Why Join Us
• We’re a team of doers. You’ll be fully supported by your manager and team, but there won’t be anyone peering over your shoulder. You’ll be expected and trusted to take ownership of your work, and to communicate clearly and transparently with your distributed teammates.
• User Interviews is a fully remote team and always has been. We are proactive about staying connected to each other despite not sharing the same physical space. Remote culture is real and we care about it—a lot.
• On a related note, we’re very pro-feedback. From our users, of course. But also from each other. From individual contributors right up to the CEO, this is a team that is genuinely committed to continuous improvement.
• We embrace what makes you, you! We are committed to accessibility, equity, diversity, and inclusion. We build products for and welcome participants, researchers, and employees from a diverse set of backgrounds. These backgrounds include—but are not limited to—varied socioeconomic status, gender identity or expression, sexual orientation, religion, race, ethnicity, age, neurodivergence, disability, and citizenship. As we grow, we are aware that this work is continuous. We will not settle for how things are, but rather strive for how they could be.
