Job description
We’re transforming the grocery industry
At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.
Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.
Instacart is a Flex First team
There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.
Overview
About the Role- We are currently interviewing Strategic Partner Manager candidates for our Instacart Business team to manage business-focused sellers who have signed on to join the platform. In this role, you will have responsibilities including, but not limited to, driving key business insights and recommending scalable growth strategies, implementing new operational processes, managing client needs, project and program managing key internal and external stakeholders, and selling new offerings and opportunities. In addition to your core responsibilities, you will collaborate internally with Product, Finance, Marketing, Legal, Operations, and Partnerships teams to refine expansion strategies and identify opportunities to deliver additional value to distributors and brands. This is an individual contributor role with massive potential as Instacart continues to expand its capabilities throughout the broader supply chain.
About the Team- The Instacart Business & Supply Chain team is a pivotal group within Instacart that is focused on serving the entire supply chain ecosystem with our technology and labor solutions. This team’s innovative strategies and dynamic industry relationships directly contribute to shaping our market presence and commercial success.
About the Job
- Manage relationships with existing network partners, including distributors, while launching new partners into the Instacart platform.
- Establish a deep understanding of Instacart’s business operations, internal processes, functional group strategies, and the competitive landscape.
- Develop and execute strategic plans to meet distributors’ goals and uncover opportunities for growth.
- Lead cross-functional initiatives across Product, Finance, Marketing, Legal, and other internal teams to deliver high-value results and seamless implementations.
- Drive key operational processes, including catalog setup, marketing activation, public relations, and ongoing support to ensure successful onboarding for new partners.
- Analyze large datasets to deliver meaningful insights and create scalable growth strategies with actionable execution plans.
- Streamline team operations by establishing effective processes, reporting tools, and best practices to maximize efficiency and the value provided to partners.
- Collaborate with external stakeholders at all organizational levels to devise strategies that help them enhance their performance and growth on Instacart.
About You
Minimum Qualifications
- 5-7 years of experience in consulting and/or strategic account management, supply chain, or a related area.
- Strong analytical skills with a proven ability to interpret large datasets and generate actionable insights.
- Exceptional communication skills, with the ability to distill complex topics into clear, concise action plans.
- Demonstrated experience impacting stakeholders and driving results in ambiguous or rapidly changing environments.
- Solid ability to manage cross-functional projects and influence both internal and external stakeholders effectively.
Preferred Qualifications
- Prior experience working with distributors, manufacturers, or retail partners in a high-growth, technology-driven business.
- Expertise in negotiation and structuring sophisticated partnerships to drive mutual value.
- High overall business acumen and a deep understanding of diverse partner business models within supply chain ecosystems.
- Proven self-starter who can identify creative solutions while managing multiple time-sensitive projects with minimal supervision.
- Outstanding presentation and deck-building skills with the ability to engage executive-level stakeholders.
- Comfort with ambiguity and a proactive approach to problem-solving in new or undefined scenarios.
Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.
Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.
For Canadian based candidates, the base pay ranges for a successful candidate are listed below.
CAN
$153,000—$170,000 CAD
