Job description
The successful Vice President, Services Sales will be an experienced sales leader with a proven ability to lead the strategy and execution of selling our suite of service offerings to our enterprise customers. You will be responsible for driving revenue growth and driving attach rates across Professional Services, Training & Education, Recurring Managed Services, and Advisory Services. This role also entails an emphasis on strategy as we seek to redefine and transform the role of services amidst broader corporate strategic change and growth including developing and packaging new services offerings and accelerating time of value. You will represent your department as a high impact member of the Global Services Leadership Team and Senior Leadership team. This position reports directly to the Chief Services Officer and is ahigh visibility role working closely with leadership across the company to support our mission to deliver, delight, and grow with our customers.
Responsibilities:
Strategic Leadership & Vision
- Develop and own the global services sales strategy for enterprise accounts across Professional Services, Training/Education, Recurring Managed Services, and Advisory Services
- Develop and refine packaged service offerings that align with customer needs and product capabilities
- Collaborate with the Chief Services Officer, Chief Revenue Officer, Chief Financial Officer and executive leadership to align services sales with overall company revenue, growth, and margin goals
Sales & Revenue Growth
- Drive services bookings through attach on new logo acquisition, expansions, and renewals
- Partner closely with our enterprise Sales team to co-sell services into strategic deals
- Create service proposals and negotiate complex contracts with large enterprise accounts
- Financial Management & Operational Excellence
- Develop accurate forecasting and reporting processes for services sales
- Ensure scalable processes are in place, introducing and incorporating AI, to expedite and manage the services sales lifecycle
- Partner with Finance to maintain revenue, pricing, and profitability structures that align with our corporate objectives
- Establish KPIs and dashboards to track performance
- Provide predictable and sound weekly/monthly/quarterly reporting of sales commit and key financial metrics to track performance
Cross-Functional Collaboration
- Work closely with delivery teams to ensure delivery capacity and readiness align with sales targets
- Collaborate with Product and Engineering to influence roadmap based on customer feedback and service trends
- Coordinate with Account Management to ensure seamless handoffs and long-term value realization
- Collaborate with Finance to ensure accurate forecasting, resource planning, and reporting
Leadership & Culture
- Build and lead a high-performing services sales team focused on large enterprises
- Set clear goals, manage performance, and foster a culture of accountability and continuous improvement
- Partner with our People Team around attracting, enabling, and retaining high potential talent
- Collaborate with Marketing and Sales Enablement to support messaging, sales tools, and training
Key Skills:
- Bachelors degree required
- 15+ years of experience in professional services and/or enterprise software
- Strong leadership background with 10+ years managing high-performing Sales and/or Professional Services teams supporting large, complex, multi-stakeholder enterprise accounts
- Deep understanding of enterprise software implementations and the role of professional services in a SaaS company to support customer success
- Experience selling into Life Sciences, Pharma, and/or Medtech accounts a plus
- Experience with selling and driving growth in recurring managed services
- Strong ability to manage a sales pipeline, progress deals, forecast bookings, and support predictability in the business
- Strong executive presence and experience engaging with and building trusting relationships with senior-level customers and prospects
- Exceptional leadership, communication, negotiation and cross-functional collaboration skills
- Strong command of Salesforce or equivalent CRM
- Ability to travel (25%)
At Model N we offer fair, equitable and competitive salary ranges for all positions. Compensation varies depending on factors that may include a candidate’s relevant experience, education and/or certifications, location, training, and other skills.
Additionally, Model N offers a robust total rewards package that supports individuals to be their best and protects the well-being of participating dependents. Such benefits include medical, dental, vision, health savings, flexible savings, commuter benefits, matching 401K, PTO, VTO, life insurance, pet insurance, employee assistance programs, mental health programs, charitable giving, coaching, career growth and much more.
The base salary for this position will be $220,000 - $273,00. If your salary expectations are outside of this range, feel free to apply and discuss your expectations with our recruiters. We are constantly opening up new positions and you might match another opening at a different level.
About Model N
Model N is the leader in revenue optimization and compliance for pharmaceutical, medtech and high-tech innovators. For 25 years, our intelligent platform has powered digital transformation for pharmaceutical, medtech, and high-tech companies with integrated technology, data, analytics, and expert services that deliver deep insight and control. Our integrated cloud solution is proven to automate pricing, incentive and contract decisions to scale business profitably and grow revenue. Model N is trusted across more than 120 countries by the world’s leading companies, including Johnson & Johnson, AstraZeneca, Stryker, Seagate Technology and Microchip Technology. For more information, visit www.modeln.com.
Equal Opportunity Statement
Model N values diversity at our company and is proud to be an equal opportunity employer. Model N considers qualified applicants without regard to race, ethnicity, religion, creed, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. Please reference https://www.eeoc.gov/employers/eeo-law-poster for more information.
For US applicants, Personal Data processed in connection with candidate evaluation and decision-making, onboarding, and continued employment at Model N will be done in accordance with the Model N HR Privacy Policy found at http://www.modeln.com/applicant-and-employee-privacy-notice/
