Virtual Administrative Assistant

  • Remote - Canada

Remote

Customer Service

Mid-level

Summary

The Administrative Assistant supports the mission of MalOPlus™ Group Inc., by providing administrative assistance, managing calendars and correspondence, coordinating meetings and projects, ensuring office operations run smoothly, and providing exceptional customer service. The ideal candidate has excellent communication skills, strong attention to detail, organizational skills, data entry and analytical skills, ability to prioritize and meet deadlines, experience working with confidential information, flexibility, and proficiency in Microsoft Office Suite. Preferred qualifications include a Bachelor's Degree, 5+ years' experience in a virtual office environment, fluency in multiple languages, and working knowledge of QuickBooks.

Requirements

  • Genuine interest in helping others
  • Excellent written and verbal communication skills
  • Strong attention to detail
  • Excellent organizational skills
  • Strong data entry and analytical skills
  • Ability to effectively prioritize and meet deadlines for a wide variety of assignments
  • Experience working with and maintaining highly sensitive and confidential information
  • Flexibility
  • Ability to operate standard office equipment and troubleshoot issues
  • Efficient in Microsoft Office Suite

Responsibilities

  • Provide administrative support, research, preparing reports and memos, managing correspondence
  • Manage and arrange Google calendar, contacts, conference bridges, appointments and events
  • Coordinate team meetings including team and large group meetings
  • Coordinate and execute special projects and initiatives as directed
  • Ensure that office operations run smoothly, including the proper maintenance of electronic work tools; liaison with suppliers for the maintenance of these tools, etc
  • Provide exceptional customer service via email and by phone to clients, co-workers, external partners, callers and visitors of the Website
  • Create and maintain accurate administrative procedure manuals to ensure efficient operations
  • Organize, maintain, and periodically audit the company filing system (electronic)
  • Recommend opportunities for increased efficiency and process improvements
  • Light accounting
  • Attend occasional special events (may include weekends)

Preferred Qualifications

Working knowledge of QuickBooks

Benefits

  • Work from your Home-Office
  • Can work from anywhere from Canada or USA, as long as we have openings in your area
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