Job description
Position Summary
The Web Experience Manager plays a key role in supporting the development, maintenance, and optimization of the organization’s websites. This position works cross-functionally with marketing, data, and external technology partners to ensure web content, performance, and infrastructure align with strategic goals. The ideal candidate brings hands-on experience with Drupal, web technologies, and digital strategy, and is comfortable managing projects and driving results across teams.
Essential Duties and Responsibilities:
- Assist in the development, maintenance, and performance optimization of company websites
- Support the implementation of web strategies in partnership with stakeholders and the VP of Data Strategy
- Coordinate and maintain effective relationships with technology vendors, including Drupal development partners
- Manage web development ticketing system and oversee resolution of issues and requests
- Support web project planning, scheduling, cost tracking, and delivery coordination
- Collaborate with web team members to ensure timely and cohesive content delivery.
- Monitor and report on website performance, user engagement, and conversion metrics
- Assist with website budget tracking and cost monitoring for ongoing and future projects
- Research and recommend new technologies, tools, and design trends that enhance user experience and site functionality
Technical Responsibilities:
- Integrate Drupal with third-party APIs and systems
- Manage and configure content types, views, and taxonomy using Drupal core and templating
- Implement and maintain user roles, permissions, and workflows within the Drupal platform
- Optimize site scalability, performance, and server-side security
- Collaborate with front-end developers and designers to connect back-end functionality to user-facing elements
- Troubleshoot, debug, and resolve website issues reported by internal stakeholders or users
Qualifications:
Education and Experience:
- Bachelor’s degree in Web Development, Computer Science, or a related field
- 2–4 years of experience in web development, digital marketing, or a related role
Technical Skills and Knowledge:
- Proficiency in PHP, MySQL, and JavaScript
- Experience maintaining Drupal websites, including security, UI/UX, and API integration
- Familiarity with hosting platforms like Acquia or Pantheon
- Experience with SEO/SEM principles and web optimization techniques
- Understanding of web services and API integration
- Familiarity with cloud environments (AWS, Cloudflare) and BI/Analytics platforms (e.g., Google Analytics, Quicksight, PowerBI, Looker)
Other Skills:
- Strong organizational and project coordination abilities
- Excellent communication and interpersonal skills
- Proven ability to work collaboratively with cross-functional teams
- Commitment to continuous learning and staying current with digital trends
Pay Range:
- $70,000 - $85,000
