Job Description
7shifts is a scheduling and payroll platform designed to help restaurant teams thrive. With an easy-to-use app and industry-specific solutions, 7shifts saves time, reduces errors, and helps keep costs in check for over 55,000 restaurants. Our mission is to simplify team management and improve performance for restaurants, with a long-term vision of creating a thriving restaurant industry through the power of connected & engaged teams.
As the Product Manager for Payroll & Tips, you’ll own the strategy and execution for the financial heartbeat of 7shifts. You’ll help restaurants solve their most critical challenge: ensuring staff are paid accurately and fairly, every single time. By turning complex earnings data and intricate tipping pools into seamless, transparent, and automated workflows, you’ll build the trust that keeps the hospitality industry running. This role spans the entire financial lifecycle within our platform—from the moment a tip is earned to the second a paycheck is processed. You’ll be responsible for scaling our payroll product and refining our industry-leading tipping tools, balancing the delicate math of tip-outs with the high stakes of financial accuracy.
What you’ll do:
- Own the product strategy and roadmap for payroll and tips, aligned to company priorities and customer impact
- Drive alignment across Engineering, Design, and Data from discovery through delivery
- Make prioritization and tradeoff decisions across usability, regulatory risk, technical constraints, and business outcomes
- Partner with Product Marketing to shape positioning, launches, and adoption strategies
- Define success metrics, monitor performance, and use data and customer insight to continuously improve the product
- Stay close to customers and the regulatory landscape, validating ideas through research, testing, and iteration
- Deliver simple, reliable solutions in a fast-moving environment where trust and accuracy are critical
What you bring:
- 3+ years of product management experience in B2B Saas,, ideally within Fintech, Payroll, or Tip Management.
- Proven end-to-end product ownership, from discovery and PRD authoring through agile delivery and post-launch optimization, with a strong focus on quality and follow-through
- A data-informed approach to decision-making, including defining success metrics such as KPIs and OKRs, validating hypotheses, and using product analytics to drive iteration
- The ability to build alignment across cross-functional partners and leadership, managing stakeholder expectations and shipping cohesive solutions without direct authority
- A user-centric mindset, grounded in customer interviews, research, and competitive analysis to turn real problems into simple, scalable product solutions
This role is an existing vacancy and is part of our current hiring plan
It’d be even cooler if you had:
- Previous experience in the restaurant-tech industry
Compensation
The base compensation range for this position is CAD $96,000 - CAD $144,000. This range reflects the full growth path for the role, from building core skills to accomplished performance, through to role mastery. We typically target the accomplished level when hiring externally. At this level, individuals bring relevant experience in the role, demonstrate strong job-related skills, operate with confidence and consistency, and are able to deliver impact with limited ramp-up while still having meaningful opportunities to grow.
Compensation at 7shifts is performance and growth-driven. As you develop your skills and expand your impact over time, your compensation grows with you. Your specific placement within this range is based on your job-related skills, knowledge, and experience, as well as our internal equity assessment. We are always happy to discuss our approach throughout the hiring process.
Our commitment to our Shifties:
- Opportunity: Our product is evolving in exciting ways, and we’re focused on delivering even more value to restaurants. This momentum creates real opportunities to learn and grow. Whether you’re honing your craft or exploring new paths, you’ll be supported and empowered to own your growth and impact a product shaping the future of the restaurant industry.
- Challenge: We’re tackling real problems in a fast-moving, complex industry. The work is scrappy and ambiguous, but meaningful. You’ll think critically, act with intention, and shape solutions that make a real difference for restaurant teams.
- Culture: We’re proud to be recognized among the best workplaces in North America. Guided by our mission and values, we move fast to solve meaningful problems and celebrate wins together. Whether through in-office and remote events, team offsites like Sparks, or everyday moments of connection, we create space for shared growth, collaboration, and fun.
- Equity: We’re a Series C, VC-backed SaaS company, and we believe everyone should share in the success they help create. When we build together, we grow together.
- Health and Wellness: We support Shifties in and outside of work, knowing that what people need can change over time. From day one, you’ll have access to benefits like health and dental, lifestyle spending accounts to a parental leave program built with flexibility in mind, to help you bring your best self to work.
- Flexibility: Our team is intentional around how and where we work, whether remotely, in person, or a mix of both. We prioritize candidates who thrive in a hybrid work environment with offices in Saskatoon and Toronto, ensuring in-person collaboration and connection when possible. Plus, we offer a flexible vacation policy to encourage everyone to recharge when needed. Oh, and our ‘90 Day Shift’ program lets Shift work from (almost) anywhere because who wouldn’t want to trade their desk for a beach view once in a while?
- Support: We set Shifties up for success with the tools they need, like the latest Apple tech, a home office setup, and some 7shifts swag to make it official. But support goes beyond day one. We’re serious about professional growth, offering coaching, feedback, development planning, and opportunities to grow from within.
We know you might not check every box, and that’s okay. If you’re excited about this role, inspired to contribute to a meaningful product, and eager to share ideas that drive real change, we’d love to hear from you. We’re building an inclusive team that reflects the diverse industry we serve, and we welcome applicants from all backgrounds.
We thank you for your interest in joining the 7shifts team!
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