Job description
Company Description
Job Description
The District Manager of Asset Protection (DMAP) is a strategic leader responsible for driving the Asset Protection vision across a multi-store district (15+ stores). This role delivers shrink reduction, enhances safety culture, strengthens operational execution, and builds capability across store and AP teams. DMAP acts as a key business partner to Store Leaders and District Managers, ensuring both proactive risk management and strong investigative outcomes.
What Will You Be Doing?
Lead the execution of Asset Protection strategy across the district, ensuring consistency, scalability, and alignment with EMEA AP priorities.
Inspire and coach Store Managers, APA/API teams, and cross-functional partners to strengthen shrink culture, safety mindset and operational standards.
Responsible for recruiting, onboarding, developing, and guiding AP Agents and Investigators.
Provide clear direction, mentorship, ongoing feedback and career development support to elevate confidence, decision-making, and leadership capability, helping prepare Sr. API/API talent for progression into DMAP roles.
Manage the Focus Store Program, ensuring action plans are created, executed and measured for stores with elevated shrink or safety risk.
Partner with Store Leaders and DMs to develop proactive risk-mitigation plans tailored to store environment, trends, and customer behaviours.
Use performance data, shortage analytics, RFID results, and operational insights to identify root causes and influence corrective actions.
Develop and deliver store-level training with support of AP team members within the district on Asset Protection standards, safety communication, crisis response and shrink reduction techniques.
Facilitate zone calls, engagement sessions, and targeted coaching to ensure stores understand and execute AP expectations.
Responsible for determining district Audit strategy through review of pre-shrink indicators, safety compliance, stockroom standards, customer service behaviours and Omni-readiness and managing audit program compliance amongst direct report group.
Monitor inventory accuracy through review of physical inventories, inbound/outbound processes, forced carton compliance, and transfer activity.
Lead and guide investigations into internal theft, policy violations, cash loss and operational integrity concerns.
Conduct interviews (WZ trained) and support corrective action processes.
Support Organized Retail Crime investigations, partnering with ORC, Law Enforcement, and cross-functional AP teams.
Ensure high-quality case documentation, precise incident reporting, and follow-through of investigative outcomes.
Build and maintain strong business partnerships with Store Operations, HR, DMs, Supply Chain, Legal, Facilities and external networks (mall security, police).
Communicate expectations clearly, influence business decisions and provide proactive guidance on emerging risks.
Represent AP on district/market leadership calls, ensuring visibility and alignment.
Drive a culture of compliance by clearly communicating expectations, monitoring and coaching team members to consistently apply apprehension guidelines, documentation standards, and safety protocols.
Support special projects and EMEA initiatives as assigned by the RMAP such as committee work and external marketing events.
What Do You Need To Bring?
- Experience in the Asset Protection field including supervisory role
- Strong communication and interpersonal skills, fluent in English and local language (where appropriate)
- Demonstrated ability to lead teams remotely
- Confident and able to talk in front of groups
- Effective at fostering strong business partnerships
- Ability to evaluate circumstances and make timely decisions based on company apprehension guidelines
- Ability to work nights, evenings, and weekends appropriate to retail business needs
- Must be Wicklander - Zulawski trained in interviewing
- Working knowledge of Asset Protection resources (case management systems, POS exception reporting, auditing tools, and data analysis)
Our Company
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.
Benefits & Perks
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F Co. is committed to providing competitive and comprehensive benefits that align with our company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
- Incentive bonus program
- Annual companywide review process
- Medical, dental and vision insurance
- Life and disability insurance
- Associate assistance program
- Paid parental and adoption leave
- Access to fertility and adoption benefits through Carrot
- Access to mental health and wellness app, Headspace
- Paid time off and one paid volunteer day per year, allowing you to give back to your community
- Work from anywhere (Mondays and Fridays are “work from anywhere” days for most roles and six work from anywhere weeks per year)
- Seven associate wellness half days per year
- Merchandise discount on all of our brands
- Opportunities for career advancement, we believe in promoting from within
- Access to multiple Associate Resource Groups
- Global team of people who will celebrate you for being YOU!
Additional Information
ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER
