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Director of Product Platform Intelligence

Job Description

In Achievers we are building the intelligence layer on top of the world’s leading employee recognition platform. Our platform data captures peer-validated, real-time signals about individuals, teams, and organizations. We are now building the product surfaces that put that signal to work, for the managers and leaders who need to understand their people, for the program administrators who need to demonstrate impact, and for the HR ecosystem to build value with Achievers data, insight, and actions.

You will lead three product teams and a shared designer, setting strategy and driving execution across Program Intelligence, People Intelligence, and Platform Integrations with a common data foundation value proposition: reduce the cost of a good decision by surfacing the right signal at the right moment, whether the decision-maker is a first-line manager, a program administrator, or an agent operating inside a customer’s enterprise stack.

You will report to the VP of Product Management and work closely with Engineering, Data Science, Design, Sales, and Customer Success teams.

Why you`ll love this role:

  • This isn’t a role focused on maintaining the status quo. It’s about raising the bar and setting the standard for excellence and customer focus in the analytics space.
  • Lead the next chapter of our evolution: help us build the future of our platform intelligence, anchoring growth and customer impact in innovation, speed, and scale.
  • Lead and mentor a high-performing team of Product Managers and Designers. Develop and inspire excellence through coaching and regular feedback.
  • Foster a culture of innovation, accountability, and continuous improvement.
  • Join our team of A-players who bring passion to our purpose and believe that meaningful change creates extraordinary outcomes - together, we’ll inspire recognition everywhere and achieve results that matter.
  • At Achievers, we hire you for you because we value the unique perspective and individuality that each person brings to our team. We are committed to creating an inclusive, diverse, and equitable workplace where you belong, and your contributions are celebrated.

How you’ll shape our Platform Intelligence:

Product Leadership and Roadmap Delivery

  • Define and maintain a unified product vision across three related workstreams.
  • Oversee design, development and delivery of analytics strategy.
  • Own the end-to-end product lifecycle from discovery to delivery and iteration.
  • Establish and track product KPIs to guide investment decisions and communicate progress to leadership.
  • Partner with Engineering, Data Science teams treating data quality, model and integrations as product concerns, not just infrastructure concerns.
  • Co-own and drive the product vision, roadmap, and KPIs aligned to customer needs, performance, conversion, revenue and operational efficiency.
  • Champion a data-driven approach to prioritization and decision-making.
  • Monitor the enterprise AI landscape closely to make concrete product, positioning and prioritization decisions.
  • Identify market trends and customer needs to inform product strategy.

Team Management

  • Lead and mentor a high-performing team of product managers and designers.
  • Foster a culture of innovation, accountability, and continuous improvement.

Experience we feel will set you up for success:

  • Must have: you have led product teams building analytics, intelligence, or data-driven experiences in B2B SaaS.
  • You thrive in accelerated growth environments, enjoy solving enterprise-scale customer and operational challenges, and are passionate about uniting teams.
  • You are comfortable owning API and contracts alongside user-facing functionality. You understand and can articulate what usability means for both.
  • Excellent communication skills and a collaborative approach to stakeholder engagement.
  • You communicate clearly across engineering, executives, and go-to-market, and you can hold a product vision without losing sight of what ships next quarter.
  • You understand how a scaled product organization works together, where the output of other teams is your input and your teams output influences their team roadmaps.
  • Passion for leading and mentoring high-performance teams. Prior people leadership experience is highly advantageous.
  • Bachelor’s or master`s degree in a relevant field.
  • Experience in HR tech, workforce analytics, or employee engagement is not required but highly advantageous.

Why Achievers is a Great Place to Work

At Achievers, we believe recognition is a powerful driver of connection. With more than 4.3 million users across 190 countries, our employee recognition and rewards platform empowers organizations to build cultures where people feel seen and valued, everyday. We’re a team of passionate, thoughtful builders who care deeply about our product, our customers, and each other. Visit achievers.com to see how we’re inspiring recognition everywhere.

Our Approach to Total Rewards

We’re committed to providing a fair and competitive offer based on what you bring to the team. Each A-Players’ compensation is reviewed at least annually against performance and impact in role. We want you to see your path to growth, understand your impact, and feel valued every step of the way.

Benefits and Perk s for permanent full-time employees:

✨  Rewards for your impact through our Recognition and Rewards program

🩺  Health Benefits and Life Insurance Coverage beginning on your first day

👶🏼  Parental Leave Top-up

🙌🏼  Employer matched RRSP contributions

🏖️  Flexible Vacation to recharge, so you can bring your best

🤝🏽  Employee and Family Assistance Program offering mental health, legal, and financial counselling

🚀  Supported professional development and career growth (LinkedIn Learning, mentorship)

👏🏼  Employee-Led Employee Resource Groups that celebrate our diversity

🧘‍♀️  Regular events designed to build connection, belonging, and well-being

🇨🇦  Hybrid flexibility, with time in our beautiful Liberty Village, Toronto office

This posting is for a currently vacancy on our team.

Achievers is proud to be an equal opportunity employer committed to building a diverse, inclusive workplace where everyone can do their best work. We encourage qualified candidates from all backgrounds and experiences to apply.

Achievers is committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any accommodations for your interview, such as assistive technology, wheelchair accessibility, or alternative formats of materials, please let us know. We are happy to make necessary arrangements to support your needs.

We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications or analyzing resumes. These tools help our recruitment team but never replace decisions made by real people. We believe in a human-first approach to hiring, where your experience, personality, and potential are recognized by people, not algorithms, and where final hiring decisions are made by humans. If you would like more information about how your data is processed, please contact us.

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