Job Description
Company Description
Working at Allegis Global Solutions (AGS) is more than just a job. It’s a career. It’s a community of people who invest in your development and empower you to blaze your own trail. Each of us is here to create real, measurable impact that moves needles. We operate beyond “roles” or “jobs” to realize the opportunity to make meaningful contributions to a bigger idea. Because we believe that when you build a workforce that’s designed to harness human enterprise, you design a workforce that’s built for impact.
At AGS, we help companies all over the world transform their people into a competitive advantage. It’s not about filling seats. It’s about designing workforces to meet missions and unleash the most transformative power in business today: The power of human enterprise.
With services around the globe, we have a point of view on the future of work that enables us to be a transformative partner in the way work gets done for our clients’ organizations. Meeting clients where they are, we design a plan and guide them along a transformational journey, applying bold actions and diverse minds to solve the most complex challenges – from permanent and extended workforce management to services procurement, consulting, direct sourcing and our Universal Workforce Model™.
We also represent over 100 countries and speak dozens of languages. So as you’re building relationships and doing your job, you’ll be exposed to other cultures and advancement opportunities while expanding your knowledge of global markets and strategies.
See what it’s like to work at AGS by searching #LifeAtAGS on any social network.
Job Description
Duties:
Maintains relationship with Hiring Managers and Suppliers by answering queries through email and calls through MS Teams.
- Managing onboardings, offboarding, extension of contractor’s contract/assignment and updating their current information/profile via Vendor Management System.
- Providing overview of process / training to Hiring Managers and Suppliers who are new to the program
- Extracts and resolves error reports based on client’s HRIS provided, to make sure integration/information flows correctly between systems.
- Create tickets for necessary errors/issues that with the Vendor Management System
- Special projects such as end of fiscal year follow up and amendments or collection of data for enhancements to the program
- Creation of documentation for projects or new processes
- Collaborate with team members both locally and in North America
Skills:
- Solid customer service background in finance, healthcare, human resources or other corporate industry
- Entry level HR experience or education would be beneficial based on GDC career progression plans
- Ability to sort through complex details and spot similarities, differences and trends
- Comfortable with working in HRIS type databases, aptitude to learn new systems
- Confident communicating in English both via email and on Teams calls
- Critical thinking skills to analyze client or vendor requests and determine best cause of action to resolve
- Process oriented, understands the importance of consistency
Qualifications
- 0-2 or more years of staffing and/or MSP experience
- Bachelor’s Degree
- Excellent analytical and problem-solving skills.
- Excellent documentation and follow-up skills.
- Strong determination to impact performance
- Time Management, self-motivated and perseverance
- Excellent customer service skills
- Excellent verbal and written communication skills
- MS Office/Tools- advanced skills
- Must be amenable to nightshift schedule and hybrid work setup (office is based in Ortigas Pasig area)
Additional Information
As a workplace, we focus on relationships – with each other, our clients and our candidates - in fact serving others is one of our core values. We support open communication and recognize that giving constructive criticism can be even harder than receiving it. We appreciate the fearless and the passionate, who force us to be better. Everything we do sits on a pillar of diversity - diverse perspectives, backgrounds and ideas drive innovation and make us successful.
See what it’s like to work at AGS by searching #LifeAtAGS on any social network.
