Job Description
Work with a nationally ranked CPA and advisory firm that is passionate for what’s next. Aprio has 30 U.S. office locations, one in the Philippines and more than 2,100 team members that speak 60+ languages across the globe. By bringing together proven expertise, deep understanding, and strategic foresight for fast-growing industries, Aprio ensures clients are prepared for wherever life or business may take them. Discover a top-rated culture, vast growth opportunities and your next big career move with Aprio.
This role supports the firm’s growth and client service strategies by taking work from the on-shore project specialists, so that they can better support the business needs of their assigned departments and job leads. This off-shore project specialist will handle all tickets for the assurance operations department, ensuring tickets are responded to efficiently and accurately for our client facing team members.
Job Description Summary
The Assurance Operations Project Specialist plays a pivotal role in monitoring and overseeing all support hub tickets submitted to the assurance operations team. This position requires a highly organized, detail-oriented individual with strong problem-solving and communication skills. Key responsibilities include monitoring and responding to job and project request submissions, resolving any issues promptly, and maintaining data integrity within our systems.
Our team of credentialed audit experts work with businesses and industry leaders to avoid financial and business risk that can be distracting, costly, and debilitating if not mitigated. We work with companies to improve financial reporting capabilities, internal controls, evaluate accounting issues, and stay ahead of the curve with new accounting regulations that could have a potential impact on long-term business growth. We help companies assess the quality of information they use to make strategic business decisions and help identify areas where they can improve operating efficiencies.
Position responsibilities:
- Monitor and respond to all Assurance Job & Project Request Form submissions. Ensure timely and accurate processing of all submissions, addressing any issues or discrepancies promptly.
- Manage and process all reviewer file copy requests for the assurance department.
- Manage indirect cost fee exemption tickets for the assurance department.
- Regularly check for and resolve any job rollover failures to maintain project continuity and avoid delays.
- Provide support for the setup of tasks and jobs related to mergers and acquisitions as needed, ensuring all necessary steps are completed accurately and efficiently.
- Oversee user management for assurance owned software such as Checkpoint, CoCounsel, and DataSnipper.
Qualifications:
- A bachelor’s degree in business administration, project management, or a related field is preferred
- 2-3 years or more experience working in a professional services organization (accounting experience is a plus)
- Proficient with Microsoft Excel.
- Experience with CCH Workflow and Practice Engine is a plus.
- Willingness to learn new software skills
- Ability to thrive in a fast-paced environment
- Exceptional verbal and written communication skills
- Excellent planning, organizational, and time management skills
- Working effectively and personably with clients and co-workers
- Amenable to work mid shift starting from 3:00 PM -12:00 AM PHT
- Shifting Schedule (depending on business/client needs)
- Work Setup: Hybrid – Initial 2 months onsite, followed by a hybrid schedule of 2 days onsite and 3 days work-from-home per week. Work location is either at our Clark or Makati site.
Perks/Benefits we offer for full-time team members:
- Wellness program
- HMO coverage
- Rewards and Recognition program
- Free shuttle service (provided by CDC | for onsite employees)
- Free lunch meal (For onsite employees)
- On-demand learning classes
- Discretionary time off and Holidays
- Performance-based salary increase
- Discretionary incentive compensation based on client or individual performance
- Hybrid set up to selected roles/location, terms and conditions may apply
- CPA & Certification Assistance and Bonus Program
What’s in it for you:
- Working with an industry leader: Be part of a high-growth firm that is passionate for what’s next.
- A great team: Work with a high-energy, passionate, caring, and ambitious team of professionals in a collaborative culture.
- Growth opportunities: Grow professionally in an environment that fosters continuous learning and advancement.
- Competitive compensation: You will be rewarded with competitive compensation.
EQUAL OPPORTUNITY EMPLOYER
Aprio is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race; color; religion; national origin; sex; pregnancy; sexual orientation; gender identity and/or expression; age; disability; genetic information, citizenship status; military service obligations or any other category protected by applicable federal, state, or local law.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
