Job Description
Life at aptihealth aptihealth is a fast-growing health tech company transforming behavioral healthcare. Our digital platform and affiliated medical group make it easier for people to access high-quality care when and where they need it. You’ll join a mission-driven team that’s curious, collaborative, and passionate about improving lives through technology and care innovation. Here, ideas turn into action and learning happens every day. We’re proud to be named one of the world’s top health tech companies of 2025, recognized for advancing digital behavioral healthcare. Together, we’re building a better, more accessible future for mental health.
What We Offer
- The chance to make life better for millions of people
- Smart, supportive colleagues who care about what they do
- A place where new ideas quickly turn into real results
- A culture that values curiosity, collaboration, and inclusion
- A team built on trust, accountability, and continuous learning
- Flexible working hours
The Role
As Clinical Supervisor, you will be the first-line supervisor to a team of Behavioral Health Specialists (BHS). You will provide direction regarding daily job responsibilities including scheduling expectations, utilization targets, proper close-out of sessions, and act as a resource for all other day-to-day questions. You will provide training to new hires and employees as needed, and assert deadlines for routine tasks. You will ensure all staff understand and comply with company policy, and act as a spokesperson for your team to propose ideas to the Medical Group Management team.
You will track team performance and provide reports on productivity, quality, and NPI metrics. As Clinical Supervisor, you will ensure adherence to employee daily operational tasks so clinicians can focus on providing the highest level of care, the aptihealth standard.
Responsibilities
Train new hires on Company policy, procedure, and clinical protocols, act as first-line resource for employee questions regarding the same.
Contribute to clinical knowledgebase and training resources
Liaise with Medical Group Management team regarding BHS, Intake Specialist or Prescriber concerns; identify problem areas, investigate root cause and propose solutions
Liaise with Medical Group Management and Product teams to ensure smooth operation, act as spokesperson for team, articulating enhancements to improve platform performance and usability
Ensure proper coding & documentation of patient billable transactions
Provide complex case coordination
Manage patient panels and appropriate spread of patients across team
Contribute to development of policy & procedure, implement and enforce policy & procedure
Ensure Provider understanding and compliance with current healthcare regulations, medical laws and highest ethical standards
Licensed Clinical Psychologist (PhD, PsyD) Licensed Clinical Social Worker (LCSW) or Licensed Mental Health Counselor(LMHC)
2+ years’ experience as a Clinical Supervisor or equivalent preferred
Knowledge of healthcare regulations and medical law
Ability to handle medical records and employee documents discreetly
Highly organized and ability to operate in multiple software and web-based applications
Excellent communication skills; articulate with strong presentation skills
Ability to build and maintain a cohesive and positive team environment
Demonstrated commitment to continuous improvement
Passionate about being a trusted partner to transform behavioral healthcare
Comprehensive Medical, Dental, and Vision plans available
Paid Time off, Sick Time and Paid Company Holidays
401k Retirement Savings Program with 2% Company matching
Voluntary Life Insurance
Employee Assistant Program (EAP)
Annual business-related expenses stipend
Competitive Salary
Work from home with flexible working hours!
About aptihealth aptihealth, inc. is a behavioral health engagement company that seamlessly integrates physical and behavioral healthcare. Our platform connects medical providers, behavioral health specialists and patients with our proprietary assessment and treatment management protocols to get and keep patients healthier faster. aptihealth’s structured therapy programs are centered on its proprietary 15 Life Domain Clinical Framework© that efficiently provides collaborative care teams with the most thorough understanding of a patient’s behavioral health needs. For more information, please visit www.aptihealth.com
To all recruitment agencies: aptihealth does not accept agency resumes. Please do not forward resumes to us, our employees or any other organization location. aptihealth is not responsible for any fees related to unsolicited resumes.
aptihealth, inc. | 1785 Route 9, Clifton Park, NY 12065
