Job Description
Office & HR Assistant
Who we are
Artefact is a new generation of a data service provider, specialising in data consulting and data-driven digital marketing, dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth.
Our broad range of data-driven solutions in data consulting and digital marketing are designed to meet our clients’ specific needs, always conceived with a business-centric approach and delivered with tangible results. Our data-driven services are built upon the deep AI expertise we’ve acquired with our 1000+ client base around the globe.
We have over 2400 employees across 36 offices who are focused on accelerating digital transformation. Thanks to a unique mix of company assets: State of the art data technologies, lean AI agile methodologies for fast delivery, and cohesive teams of the finest business consultants, data analysts, data scientists, data engineers, and digital experts, all dedicated to bringing extra value to every client.
The role
We are looking for a proactive and highly organised Office & HR Assistant to support both our people operations and the day-to-day running of our London office. This is a varied, hands-on role ideal for someone with at least 2 years’ experience who is looking to further develop their career within a fast-growing, international environment. You will play a key role in ensuring a smooth employee experience across the full lifecycle, while maintaining a professional, well-organised office environment.
Key Responsibilities
HR Administration & Employee Lifecycle & Recruitment
Act as the first point of contact for HR queries, providing guidance or escalating where appropriate
Manage the HR inbox, ensuring timely responses and accurate record-keeping
Support the full employee lifecycle, including onboarding, induction coordination, changes to employment, and offboarding
Assist with payroll preparation and employee benefits administration
Support salary review and HR reporting processes
Ensure HR records are accurate, up to date, and compliant with UK GDPR and employment regulations
Coordinate interviews and manage recruitment administration via the ATS (e.g. Greenhouse)
Support a smooth and professional candidate experience throughout the hiring process
Support training and development initiatives, including scheduling and tracking participation
HR Operations & Support
Maintain and update HR templates, policies, and internal documentation
Manage the HR team calendar, including key meetings, reviews, and deadlines
Continuously improve administrative processes to enhance efficiency and organisation
Office & Workplace Support
Support the day-to-day running of the London office, ensuring a professional and welcoming environment
Manage office duties, including welcoming visitors and handling general enquiries
Coordinate mail, deliveries, and couriers
Monitor and order office supplies and liaise with suppliers and contractors
Support the maintenance of a safe, compliant, and well-functioning workplace
Maintain health & safety and compliance records
Support with the implementation of office policies and procedures
Events & Administrative Support
Support the organisation of internal events, team activities, and company initiatives
Assist with client events, including logistics and coordination
Provide general administrative support and assist with ad hoc projects
About You
Education & Experience
Minimum 2 years’ experience in HR administration, office coordination, or a similar role
Relevant qualification in HR, Business Administration, or similar (preferred but not essential)
Skills & Competencies
Organisational Skills: Ability to manage multiple tasks, maintain documentation, and keep office systems tidy.
Communication Skills: Clear and professional verbal and written communication; ability to build rapport with stakeholders.
Problem-Solving: Ability to identify issues, escalate appropriately, and support resolution.
Technical Proficiency: Comfortable using Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and basic office technology.
Adaptability: Able to adjust priorities in a fast-paced, dynamic office environment.
Attention to Detail & Discretion: Accurate, thorough, and able to handle confidential information professionally.
Customer Service: Friendly and approachable demeanour when dealing with internal and external stakeholders.
- Confidentiality: Ability to handle sensitive information with discretion.
What we offer
Competitive salary: (depending on experience)
Hybrid working environment
Opportunity to grow within a global data & AI consulting company
Exposure to both HR and business operations
Collaborative and inclusive culture
Why join Artefact?
This is a fantastic opportunity to join a fast-growing company where you can build a strong foundation in HR and office management, gain exposure to a wide range of responsibilities, and grow your career within an international environment.
