Job Description
The Associate Strategic Partnership Operations Manager will support commercial operations in forming and maintaining strong relationships with AssistRx’s Strategic Partners to ensure we are receiving the maximum value from the Partner’s products and services. The Associate Strategic Partnership Operations Manager will grow skills in strategic partnership retention, revenue growth, financial analysis, and relationship growth through on-the-job experience.
- Forms relationship with vendors by developing a working knowledge of their business goals to ensure an outstanding customer experience.
- Establish and maintain a role as support to vendors and internal colleagues.
- Develop the relationship with the vendors through regular meetings/conference calls to review service quality and ensure AssistRx is receiving maximum benefit
- Manages the delivery of recommended/agreed-upon services to achieve high organizational satisfaction and trust.
- Determines most effective method of problem resolution by utilizing internal resources when necessary.
- Plan milestones and track progress.
- Effectively keeps others adequately informed by presenting information to everyone involved.
- Conduct routine financial analysis on applicable partners.
- Manage and improve the partner onboarding and management processes.
- Expectation is to come into our DSM office 4-5 days/week?
QUALIFICATIONS:
Bachelor’s degree (B. A.) from four-year college or university or equivalent experience.
1-2 years of experience working in a customer support and/or sales capacity role.
Experience working in Healthcare preferred.
Supportive, progressive, fast-paced environment
Competitive pay structure
Matching 401(k) with immediate vesting
Medical, dental, vision, life, & short-term disability insurance
AssistRx, Inc. is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors, or any other protected categories protected by federal, state, or local laws.
All offers of employment with AssistRx are conditional based on the successful completion of a pre-employment background check.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. Sponsorship and/or work authorization is not available for this position.
AssistRx does not accept unsolicited resumes from search firms or any other vendor services. Any unsolicited resumes will be considered property of AssistRx and no fee will be paid in the event of a hire
