AVOXI

We provide a cloud software platform that manages global voice for contact centers and enterprises. Our platform combines broad coverage with integrations and analytics to support customer experiences worldwide. We deliver cloud-based communications, helping businesses connect with customers in over 150 countries, with ²⁴⁄₇ support.

Our offerings include global voice coverage, with numbers available in over 150 countries, such as toll-free, two-way local, and Local DID. It integrates with contact center, communications, and AI applications. Our SaaS platform allows for software management of voice configuration, telecom operations automation, and channel insights. We use intelligent monitoring tools, including AI, to proactively monitor and test voice service and resolve issues.

Our solutions address challenges like voice consolidation, offering scalable solutions, consistent service, and flexible SIP integrations. We offer unified visibility into number usage and performance, and aim to lower total cost of ownership. The platform is designed for AI-ready voice, with low latency, easy AI app integrations, and flexible routing capabilities.

Founded in 2001, we specialize in DDI/DID Local Numbers, virtual phone numbers, CCaaS, International Cloud Voice, Contact Center Software, Global Network, Enterprise Security, Number Management, Voice Analytics, TrueLocal Numbers, Call Forwarding, SIP Trunks, Number Porting, Programmable Voice APIs, MS Teams Direct Routing, Automatic Call Distribution, Call Queuing, Interactive Voice Response (IVR), Skills Based Routing, Web Phone, Call Insights, Call Journey, Call Recording, International Toll Free (ITFS), Local DID, UIFN, Non-Geographic Numbers, and Vanity Numbers.

Our mission is to keep global businesses connected. We aim to simplify global communications to improve customer experiences.

Our core values guide our operations and service:

• Integrity: We meet commitments with excellence.
• Customer-Obsessed: We advocate for and succeed with our customers.
• Transparency: We prioritize quick and open communication.
• Agility: We think and move quickly to disrupt the voice market and provide urgent service to customers.

Our global team spans five continents, with headquarters in Atlanta, GA. We have 51 to 200 employees. Our culture emphasizes that we are thinkers, builders, and problem-solvers who power mission-critical voice for global enterprises. We support our customers and each other, focusing on impact, integrity, customer obsession, and agility.

We build what businesses depend on, shape global connections for over 5,000 customers, and see direct results from our work. We expect integrity in every interaction, with a commitment to honesty and delivering on promises. Our culture is customer-obsessed and team-driven, fostering collaboration for better outcomes. We value agility, encouraging fast movement, open communication, and empowering decision-making. We also promote global collaboration, value diverse perspectives, and maintain engagement through initiatives like Innovation Week and global town halls.

We offer benefits and perks across three areas.

For professional development, we provide opportunities for career advancement through ongoing learning, mentorship, and career progression across teams and functions. Employees have access to resources for skill development, certifications, and professional training, and are encouraged to take initiative and ownership.

Our health and wellness benefits are comprehensive, designed to support employee well-being. This includes flexible paid time off (PTO) and paid holidays, as well as employee assistance programs and resources for mental and physical health.

Team and culture benefits include global collaboration opportunities with colleagues across five continents. We emphasize an inclusive culture that values diverse perspectives. We foster connection and engagement through events like Innovation Week and global town halls.