Job Description
Inside Sales Manager
Are you an inside sales leader who still loves picking up the phone and closing the deal? Do you get energized by strategy, coaching a team, sharpening a sales script, and watching conversion rates climb? If you want a hands-on leadership role with real ownership and real upside, we want to meet you.
We are a fast-growing, American-made home products brand on a mission to help people sleep better. We design, manufacture, and ship a patented, premium 100% blackout window shade that customers can order online and install themselves. Our product is built in the USA with American materials, backed by a 5+ year warranty, and loved by thousands of customers nationwide. Demand is growing fast, and we are hiring an experienced Inside Sales Manager to lead our direct-to-consumer sales channel to its next level of growth.
Location: Remote (U.S.) or hybrid in Dallas, TX
What You’ll Earn
OTE $85,000 to $105,000
$65,000 to $75,000 base salary DOE- Quarterly performance-based commission tied to direct-to-consumer sales results
Flexible work arrangement: work remotely anywhere in the U.S., or from our Dallas office
Health reimbursement program to help cover individual health care costs
10 days PTO and 6 paid holidays
Flexible, outcome-focused schedule: we care about results, not clock-watching
Rapid, hands-on product training so you become a true product expert within weeks
Warm, inbound leads from website traffic, digital campaigns, and a large base of loyal existing customers
A high-impact seat with direct access to leadership and the freedom to build and improve the sales process
Full-time, primarily Monday through Friday, 9a-5p
- Occasional Saturday coverage may be needed during peak periods, with flexibility to adjust your week
What You’ll Do
- Lead and coach the inside sales team: Act as a player-coach for our inside sales and customer support team, developing their sales skills and shifting more of their time toward converting opportunities
- Sell from the front: Pick up the phone, run video consultations, and personally convert high-value inbound leads
- Drive conversion: Own daily, weekly, and quarterly direct-to-consumer sales goals and improve lead-to-sale conversion rates
- Sharpen the pitch: Build and refine sales scripts, objection handling, and follow-up cadences that clearly communicate the long-term value of a premium, American-made product
- Work the smartest leads: Prioritize the highest-value opportunities, including existing customer re-orders, referrals, and abandoned carts, instead of endless cold calling
- Partner with marketing: Share customer insights to improve lead quality, messaging, and campaigns
- Use technology and AI: Manage pipeline and performance in HubSpot CRM and look for smart ways to use automation and AI tools to save time and grow sales
- Keep the customer experience strong: Route support issues to the right people so sales stays the priority, while making sure every customer feels taken care of
- Manage up: Communicate clearly with leadership, flag issues early, and bring solutions to the table
What We’re Looking For
- Proven inside sales experience, with 2 to 4+ years in a team lead, sales manager, or supervisory role
- A track record of hitting and exceeding sales and conversion targets
- Experience selling high-end, luxury, or premium products; experience in home products, home furnishings, window coverings, or home improvement is a plus but not required
- A consultative, relationship-first selling style that resonates with homeowners and household decision makers
- Strong drive and self-motivation: you wake up ready to go after results
- Curiosity, sound judgment, and the intuition to find where the best opportunities are
- Excellent phone, video, and written communication skills
- Comfortable with CRM systems (HubSpot preferred), digital sales tools, and video calls
- Collaborative, organized, and able to work independently in a remote, outcome-focused environment
- Willingness to complete pre-employment assessments, including a behavioral and cognitive assessment
Why You’ll Love It Here
You’ll join a lean, ambitious company with a product customers love and a clear path for growth. You won’t be stuck in meetings writing reports. You’ll be in the game, leading by example, building a winning sales team, and earning more as the business grows. If you are driven, curious, and ready to make a real impact, this is your opportunity.
Ready to lead a growing direct-to-consumer sales team? Apply today.
