Job Description
Position Purpose
Through the Big Brothers Big Sisters of America (BBBSA) Professional Fellowship Program* the Project Coordinator, Program & Impact is a direct report of the Director, Program Development & Scale.
This role will support Big Brothers Big Sisters of America’s (BBBSA) Program & Impact Team with advancing partnerships by ensuring executive and team-level engagement is intentional, well-prepared and results-oriented.
In this role, the Project Coordinator will effectively manage the Chief Impact Officer’s executive calendar, project timelines, lead the coordination of internal and external meetings, facilitation of partnership discussions and disciplined follow-through. This position is focused on execution, administrative coordination, and momentum of national level partnerships that advance strategic priorities.
The Project Coordinator will also be responsible for writing and submitting reports and other information requested by key stakeholders.
*This position is aligned to BBBSA’s Professional Fellowship Program, an initiative that engages talented professionals in two (2)-year career opportunities. The candidate identified for this role will be a full-time, benefits eligible employee, fully immersed as a team member and accountable to all BBBSA employee policies and organizational practices. This position is funded for a period of two (2) years from their effective date of hire. Continuation of the position after two (2) years is based on business need for the role and continued funding.
FLSA Status: Full Time, Exempt
Location: Continental United States (100% remote)
Travel: Approximately 5 to 10%
Essential Duties and Responsibilities
Administrative Coordination & Partnership Advancement
- Manages the Chief Impact Officer’s calendar and related administrative support for ongoing strategic projects and priorities.
- Serves as a liaison between the Chief Impact Officer, Program & Impact leadership, internal teams, and external partners to align meeting objectives, participants, and materials.
- Assists with advancing priority partnerships by scheduling, organizing, and supporting executive and team collaboration.
- Prepares agendas, briefing context, and materials to ensure partnership meetings—especially those led by the Chief Impact Officer—are productive and outcome-driven.
- Tracks partnership commitments, decisions, and milestones; coordinates follow-up and next steps across the Program & Impact team.
- Identifies stalled progress, scheduling bottlenecks, or missing inputs and flags them to Directors or Program & Impact leadership with recommended actions.
Project Management
- Maintains accurate partnership documentation, timelines, and task tracking within established project management systems.
- Coordinates meetings within the Program & Impact team, across various departments and with external stakeholders (agency leaders, consultants, etc.).
- Distributes documents, information, instructions, and other resources to ensure both internal and external stakeholders have tools and resources to be effective.
- Documents progress against project plan, updates leaders and identifies implications for the overall project and connections to other ongoing projects/grants.
Stakeholder Communication
- Serves as a primary point of contact for projects when multiple units are involved with the same project to ensure effective and synergistic team actions.
- Communicates consistently and clearly with Project Leads, team members, and other key stakeholders to keep the projects on track.
- Proactively identifies potential stakeholders for involvement in projects and recommends when and how others can make meaningful contribution to a project’s success.
- Offers high-level customer service and customer focused problem-solving that builds trust, and ensures more effective project implementation.
Culture
- Demonstrate commitment to BBBSA’s shared leadership competencies and organizational values.
- Provide consistent follow-up regarding assigned projects and after meetings.
- Cultivate an environment where all team members feel valued, included, and empowered to achieve their potential.
- Manage related and other duties as assigned in support of department and business needs.
Education & Related Work Experience
Education Level: High school diploma or G.E.D equivalent required with additional post-secondary coursework or certification related to project management, nonprofit management, office administration, public administration or other related field preferred OR relevant experience equivalency.
Years of Related Work Experience: A minimum of two (2) years of relevant experience, with an emphasis on administrative excellence and project management.
Skills and Knowledge:
- Exceptional administrative skills, with high attention to detail; Excellent interpersonal skills, Customer service oriented; Excellent verbal and written communication skills; Ability to work independently, managing multiple projects, while achieving results consistently on deadline; Excellent team working skills; ability to collaborate cross-functionally; Highly organized in approach, with ability to set and manage priorities; Highly proficient in Word, Excel, PowerPoint and project management software (such as Asana); Knowledge of youth development programs, especially mentoring and related implementation; Project Management Certification
Our Commitment
At Big Brothers Big Sisters of America, we recognize, affirm, and celebrate the backgrounds, lives, and experiences of all of our stakeholders, including youth, families, donors, volunteers, and staff. We ensure the opportunity for all voices and perspectives to be heard and honored. In the workplace, we foster an environment where all people can be their best selves. We affirm that every person has the opportunity to reach their full potential. We strive to realize the full potential that is within all of us by ensuring that all voices and perspectives are heard and honored.
Equal Employment Opportunity
BBBSA provides equal employment opportunities to all qualified individuals without regard to race, creed, color, citizenship, religion, national origin, age, sex, familial or marital status, pregnancy, military or veteran status, sexual orientation, gender identity or expression, genetic information, disability, or any other legally-protected status in accordance with applicable local, state, and federal laws, regulations, and ordinances.
Americans with Disabilities Act
Employee must be able to perform all essential job functions, with or without reasonable accommodation.
Job Responsibilities
The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. BBBSA may change the specific job duties with or without prior notice based on the needs of the organization.
Big Brothers Big Sisters of America is directly recruiting and hiring for this position. We are not engaging any staffing/recruitment firms or agencies for this position. If any candidate profile/resume/identifying information is sent to Big Brothers Big Sisters of America and/or Big Brothers Big Sisters agencies, we will not pay any referral or firm fees in relation to this information.
