Senior Account Manager

Job Description

At Bloomerang, we believe change happens on purpose. We champion the power and potential of nonprofits, igniting next-level impact with the team and technology built for purpose. Our powerful giving platform and stellar support enable tens of thousands of nonprofits to raise more, recruit more, and retain more, fueling maximum impact and raising the bar on what’s possible for the nonprofit sector. That’s why, even as the nonprofit sector sees declines in giving, Bloomerang customers raise more year over year.

We’re also in the business of creating thriving employees. Join a mission-driven culture built on our core values of Simplify, Care and Act. We know our people are the key to our success, and we’re proud to be home to some of the most innovative and skilled individuals in the workforce today. Come feel invigorated and unstoppable with us!

The Role

You will excel at recognizing and developing opportunities within our existing customer base. Your ability to effectively manage the sales cycle in a fast-paced environment will be essential to driving customer growth and ensuring long-term success for both our clients and our business.

What You Will Do

• Effectively manage the entire sales cycle, from lead generation to deal closure.
• Identify and qualify upsell opportunities within the existing client base.
• Provide tailored solutions and product demonstrations to clients, addressing their specific needs.
• Effectively self-prospect existing customer base through quarterly business reviews and monthly check-ins
• Prospect into client base and uncover new opportunities
• Conduct sales activities to generate interest and schedule meetings with potential clients.
• Develop and maintain a pipeline of sales prospects and opportunities.
• Respond promptly to inbound leads and inquiries from potential clients and uncover expansion opportunities from those leads
• Qualify leads based on budget, authority, need, and timeline (BANT criteria).
• Stay up-to-date on the features and benefits of our SaaS products.
• Effectively communicate the value proposition of our solutions to clients and leads.
• Be curious

What You Need to Succeed

• A genuine interest in understanding others, their processes, and challenges.
• An eagerness to learn and stay updated on technology trends, as well as proficiency in using software and tools, is critical for effectively demonstrating SaaS products.
• The ability to foster collaborative and strong relationships with customers.
• Effective management of daily sales activities, including prospecting, discovery calls, demos, and closing deals.
• A solid understanding of sales techniques, such as prospecting, lead qualification, the discovery process, negotiation, and closing.
• Excellent verbal and written communication skills to clearly articulate product benefits, build relationships, and address customer inquiries.
• Strong organizational skills to manage leads, track client interactions, and ensure timely follow-ups using Salesforce.
• The ability to quickly learn new SaaS products, thrive in a fast-paced environment, and adapt to changing customer needs.

Nice to Haves But Not Required

• Nonprofit experience

Benefits

Health + Wellness

You’ll have access to generous health, vision, and dental insurance options as well as HealthiestYou, a healthcare service that offers convenient, confidential access to quality doctors ²⁴⁄₇, anytime, anywhere.

Time Off

You’ll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer days, 12 paid holidays, as well as paid parental leave. More is more!

401k

You’ll receive a 401k match to help invest in your future.

Equipment

Everything you need to be successful, shipped right to your door. You got this. We got you.

Compensation

As this is an incentive compensation role, there is a base salary with annual on target earnings of $120,000. Actual compensation within the range will be dependent on your skills, experience, qualifications, and location, as well as applicable employment laws.

Location

This is a permanent, full-time, fully remote position. Employees living in Indianapolis, IN are welcome to work from our company headquarters. We do not offer Visa sponsorship or relocation assistance at this time.

Accommodations

Applicants who require accommodations may contact [email protected] to request an accommodation in completing an application.

Bloomerang is an Equal Opportunity Employer. Individuals seeking employment at Bloomerang are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.