Job Description
About the Role
As an Account Coordinator, you will support the Management and Field teams in executing programs, tracking performance, and ensuring smooth operations. You will coordinate training, field logistics, reporting, and communication to help drive sales success and maintain strong client relationships.
Status: Open Position
Details
Department: Client Services
Reports to: Account Manager (AM)
Location: Hybrid (Office + Field Support as needed)
Type: Full-time, Maternity cover
Key Responsibilities
Team Support & Coordination: Assist Management and Field Managers with daily operations, tasks, and program execution; step in during FM absences.
Sales & Performance Tracking: Maintain and optimize FSA tool; monitor KPIs, generate reports, and flag performance issues.
Training & Onboarding: Support training sessions and onboarding/offboarding of Sales Executives; manage field asset logistics.
Field Operations Oversight: Coordinate shipping of materials, maintain inventory, and ensure reporting compliance.
Reporting & Communication: Produce weekly/monthly reports, dashboards, newsletters, and meeting recaps; communicate updates to stakeholders.
Process Improvement: Identify workflow inefficiencies and propose actionable solutions.
Personal Attributes
Organized, proactive, and detail-oriented
Strong communication and interpersonal skills
Analytical mindset with ability to interpret data
Collaborative and independent worker
Flexible and adaptable to changing priorities
Additional Requirements
Proficient in MS Office (Excel, Word, PowerPoint) and comfortable with internal tools (FSA, Humanity, NI)
Ability to manage multiple tasks and meet deadlines
Comfortable supporting field operations and logistics
Solutions-focused with strong problem-solving skills
About Brand Momentum:
Brand Momentum is a nationally integrated leader in Sales, Marketing, and Retail, with headquarters in Toronto. We foster authentic and enduring human connections across the nation. As a three-time winner of Canada’s Top 100 Best Workplaces® and one of Canada’s fastest-growing companies, we take pride in our commitment to “Goodness,” a core value that permeates everything we do.
Our Commitment:
Enduring Success: We are not just about achieving success; we’re about sustaining it. As a market leader in quality and innovation, we foster a fun culture where both employee and client aspirations can be realized.
Delivering on Promises: We are passionate about delivering on our promises to both clients and our people. Our innovative approach ensures we consistently provide exceptional value and flexibility, always striving to exceed expectations.
Core Values: Our commitment to integrity, respect, empowerment, and fun is woven into the fabric of our company. We believe in fostering a responsible and flexible work environment that allows our team members to thrive.
Sustainability: We prioritize sustainable suppliers and work with vendors and clients to offset the environmental impact of our programs, contributing to a greener future.
Diversity and Inclusion: We are dedicated to fostering a culturally diverse workplace. We value diverse perspectives and are committed to building a team that celebrates individual backgrounds, experiences, and talents. We believe in the power of diversity to drive stronger, more innovative outcomes.
We are committed to providing accommodations for persons with disabilities. If you require an accommodation, we will work with you to meet your needs, to the extent required by law.
