Job Description
Company Profile:
Our client is a multifaceted enterprise specializing in branding solutions, uniforms and costumes, custom manufacturing, and fulfillment and third-party logistics (3PL) services. With over 30 years of experience, our client is dedicated to delivering tailored solutions that meet the unique needs of its clients.
This role is an exciting opportunity to shape and implement marketing strategies from the ground up.
Branding Solutions: Our client offers customization of existing products to align with clients’ brand colors and logos, ensuring that businesses find precisely what they need in the required quantities.
Uniforms and Costumes: Leveraging decades of experience in the apparel industry, our client guides clients through the process of designing professional uniforms and creative costumes, catering to diverse industry requirements.
Custom Manufacturing: From design concept to delivery, our client manages every aspect of custom manufacturing. They specialize in creating unique, tailor-made promotional products, simplifying the process for clients seeking innovative solutions.
Fulfillment & 3PL Services: Our client provides warehousing and fulfillment services for promotional products, offering storage solutions and the capability to ship products globally. Clients have access to a real-time inventory system to monitor stock levels and ordering trends.
This is a great career opportunity for someone who is looking to join an established international company with a vibrant, friendly, and supportive working environment
Overall purpose and responsibilities of the role:
The Account Coordinator will play a vital role in supporting client relationships and ensuring their needs are met. This role will assist the sales and account management teams while learning the ropes of relationship-building and client success.
Duties and Responsibilities:
Assisting with day-to-day client account activities and coordination.
Supporting the preparation of proposals, presentations, and sales materials.
Communicating with clients to address basic inquiries and follow-ups.
Identifying opportunities for account growth and helping to implement solutions.
Collaborating with internal teams to ensure smooth execution of client projects.
Maintaining detailed records of account activity and performance.
At least 3–5 years of experience in account management, account coordination, or client support roles
Experience handling multiple accounts simultaneously.
Background in a B2B environment is preferred
Strong organizational and time management skills to support multiple accounts efficiently
Excellent written and verbal communication skills (email and phone)
Ability to manage client inquiries, follow-ups, and day-to-day coordination
Detail-oriented with strong documentation and tracking abilities
Ability to identify upselling opportunities and proactively recommend solutions
Good problem-solving skills and ability to handle client concerns professionally
Ability to work collaboratively with sales and account management teams
Job type: Permanent
Emp type: Full-time
Schedule: Monday to Friday, 8:00 AM – 5:00 PM CST (10:00 PM – 7:00 AM PHT)
Location: Work From Home
Industry: Branding and Manufacturing
