Job Description
Hi, we’re Brigit! A holistic financial health company helping everyday Americans build a brighter financial future. With a business model that is aligned with our customers, we create transparent, fair, and simple financial products that put money back in the hands of our members, help them spend wisely, avoid unfair fees and build their credit quickly. If autonomy, ownership, and having meaningful input at the company you work for is important to you, come join our growing team!
Brigit is doing innovative and exciting work, but don’t just take our word for it, our work is being recognized by others:
Built In’s 2025 Best Places to Work For In New York City
Built In’s 2024 & 2025 Best Startups to Work For In the U.S.
Built In’s 2023 - 2025 Best Startups to Work For In New York City
Fast Company’s Most Innovative Companies of 2022
Business Insider’s Most Promising Consumer Startups 2022
Forbes Fintech 50 2022
Role overview
As the Project Manager on our Operations Team, you will lead cross-functional operational initiatives to ensure we deliver scalable, reliable, and compliant services. You’ll work with stakeholders across product, risk, compliance, customer support, and engineering to drive projects from inception through execution. Your role will be both strategic and tactical: you’ll define processes, track metrics, remove bottlenecks, and ensure that organizational goals are met on time and to specification.
What you’ll be doing
Lead end-to-end execution of key projects: defining scope, setting timelines, allocating resources, and tracking deliverables.
Identify and proactively manage risks, dependencies, and issues, escalating and resolving blockers across internal and external stakeholders.
Define, document, and improve workflows to increase efficiency, reduce risk, and ensure consistency.
Collaborate with Legal & Compliance to ensure projects conform to regulatory requirements, audit readiness, and security protocols.
Serve as the liaison between teams (e.g., Product, Engineering, Customer Ops, Finance) to ensure coordination, alignment, and smooth handoffs.
Monitor project KPIs; prepare regular status updates, dashboards, and presentations for leadership as needed.
Identify process inefficiencies or pain points, propose improvements, and help implement them.
Help with vendor / third-party partner coordination as needed.
Drive continuous improvement in project management practices (tools, templates, communication, risk tracking).
What you have
3-5+ years of experience in project management, operations, or program management, preferably in fintech, payments, or financial services.
Strong track record of delivering complex, cross-functional projects on time and managing multiple stakeholders across different levels of the organization.
Excellent organizational and planning skills; ability to juggle multiple projects in parallel.
Strong analytical mindset; comfortable using data to measure impact and make decisions, and challenge existing assumptions
Excellent written & verbal communication skills; able to present clearly
Self-starter attitude; able to work independently and drive results with minimal supervision.
High attention to detail, bias for action, sense of ownership, and accountability.
Comfortable operating across several projects and coordination tools, including Jira, Confluence, and Slack.
What Makes This Role Unique
Opportunity to work on impactful projects that can really shape the organization, from implementing new technology solutions to launching new business lines
Exposure to many parts of the business: compliance, risk, engineering, customer support, and product.
True ownership from the onset, with the right level of support and guidance to help you succeed. You won’t be micromanaged and will have autonomy.
Compensation
The anticipated annual base salary for this position is $90,000 - $125,000. This range does not include any other compensation components or other benefits for which an individual may be eligible (other benefits listed below). The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.
Our Benefits and Team
Medical, dental, and vision insurance
Flexible PTO Policy
401k plan
Paid Parental Leave
Physical and mental wellbeing benefits, including Wellhub for access to virtual workouts and discounted gym memberships, and Headspace Care for covered virtual therapy sessions and unlimited on-demand health support
Monthly reimbursements to use against wifi and cell phone bills
Annual reimbursement for Learning & Development
Help hard-working Americans build a brighter financial future
High-growth company
A dynamic, flexible, and collaborative start-up work environment with a highly talented team
Brigit is committed to providing equal employment opportunities for all applicants and employees without regard to race, religion, color, sex, pregnancy (including breast feeding and related medical conditions), national origin, citizenship status, uniform service member status, age, genetic information, disability, or any other protected status in accordance with all applicable federal, state and local laws. We are proud to be an equal opportunity workplace.
If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email [email protected].
Disclosures:
For information on our data privacy policies, see the Brigit California Personnel Privacy Policy.
Brigit uses E-Verify for employment authorization. See the E-Verify and Department of Justice websites for more details.
