CareBridge

We provide value-based care for individuals receiving home and community-based services (HCBS). We partner with managed Medicaid and Medicare plans to help members maintain their health, independence, and quality of life. Since our founding in 2019, we have served over 100,000 members. Our solutions have helped increase independence, improve clinical quality, and reduce emergency room visits, hospitalizations, and overall costs. We’ve also achieved a Net Promoter Score of 84.

We offer several solutions:

• ²⁴⁄₇ Member Support: This service gives members and caregivers a cellular-enabled tablet for round-the-clock access to our medical team, which includes physicians, psychiatrists, pharmacists, nurses, and social workers.
• Decision Support: We provide recommendations for HCBS, based on person-centered assessments by LTSS Specialists (who have physical or occupational therapy backgrounds) and data from our large HCBS analytical database.
• Electronic Visit Verification (EVV): We use EVV technology to confirm services received and home healthcare visits.
• Data Aggregation: We also offer data aggregation services.

Our mission is “to enable individuals in home and community-based settings to maximize their health, independence, and quality of life.”

Our values are:

• Person-Centered: We align our services to help individuals live independently in their community.
• Solutions-Oriented: We continuously look for new ways to support members, caregivers (paid and unpaid), provider agencies, health plans, and states.
• Partnership: We engage members, caregivers, provider agencies, health plans, and states as key partners.
• Exceptional Service: We aim to exceed expectations for members, caregivers, health plans, and colleagues.
• Connectedness: We facilitate real-time communication among everyone involved in a member’s care to coordinate and improve it.

We employ between 201 and 500 individuals. We aim to create a caring, supportive, and productive work environment where team members can collaborate and grow professionally. We value our team and offer opportunities for leadership.

Our clinical team includes medical doctors, nurse practitioners, occupational and physical therapists, clinical pharmacists, care navigators, and community and behavioral navigators. This team works alongside specialists in HCBS, healthcare policy, product development, information technology, analytics, and health plan operations. We are based in Nashville, TN, and have a national presence, with both local and remote team members. We offer remote and in-office work. We recently joined Elevance Health.