Job Description
Company Description
- Application Opening: 6/2/26
- Application Filing Deadline: 6/5/26
- Recruitment ID: TEX-5601-161724 (RTF0161723-01144063)
APPOINTMENT TYPE: Exempt: This position is excluded by the Charter from the competitive Civil Service examination process and shall serve at the discretion of the Appointing Officer. The duration of the appointment shall not exceed 36 months.
WHO ARE WE?
San Francisco Public Utilities Commission (SFPUC)
Headquartered in San Francisco, we have 2,300 employees operating across eight counties serving more than 2.7 million customers in the San Francisco Bay Area – 24 hours per day, 365 days per year.
Our Mission: To provide our customers with high quality, efficient, and reliable water, power, and wastewater services in a manner that values environmental and community interests and sustains the resources entrusted to our care.
Our Vision: We are an innovative utility leader, recognized for excellent results in service, safety, stewardship, and inclusiveness.
We are an award-winning and industry-leading utilities organization committed to our customers, community interests, and the environment. To learn more about our organization, please visit our website at https://www.sfpuc.gov.
We are proud of our infrastructure and programs, but most importantly, we value our highly qualified and dedicated workforce which ensures that this vision becomes a reality.
To learn more about working at the SFPUC, visit our career site at https://www.sfpuc.gov/about-us/careers-sfpuc
Job Description
Project: CleanPowerSF Data and Reporting Support
Reporting to the CleanPowerSF Customer Solutions Manager, performs entry-level to journey-level duties to deliver high quality services and programs to CleanPowerSF customers. The Customer Solutions Program Analyst supports planning, development and operation of customer programs and customer services to support CleanPowerSF’s program goals, including service affordability, local investment, and ensuring equitable access to clean energy for all San Franciscans. This position will be involved in the development and delivery of customer billing services and programs, including rooftop solar, demand response and affordability programs.
Essential Functions:
• Conducts analysis and provides assistance in the development of studies, project plans, performance reports, etc., related to customer programs or project development.
• Compiles, analyzes and summarizes data and prepares project evaluation and progress reports.
• Evaluates and documents customer program/project results including energy saved and generated.
• Coordinates with other Power Enterprise groups, other PUC divisions, and departments of the City and County of San Francisco in the development and operation of new customer programs for CleanPowerSF customers.
• Monitors program costs, generates cost/benefit analyses and rate of return calculations.
• Develops and implements professional services contracts and supports the management of third-party consultants.
• Supports the preparation of program budgets, including long-term capital plans.
• Supports training for call center staff on customer program offerings that are available to CleanPowerSF customers.
•Prepares memos, draft presentations, talking points, and responses to internal and external stakeholders.
• Supports and/or delivers presentations to stakeholders, PUC management and/or governing bodies for informational purposes or program/project approvals.
• Prepares and submits regulatory compliance and related reporting to local, state and federal agencies.
• Other duties as assigned.
Nature of the work:
The Utility Analyst works in an office setting onsite for a minimum of four days per week with an ability to work one day from a remote location within the standard Monday through Friday workweek. The incumbent will primarily use Microsoft Office applications to perform work, including Excel, Word, PowerPoint and Outlook.
Qualifications
Education: Possession of a baccalaureate degree from an accredited college or university preferably with major course work in Law, Engineering, Environmental Studies, Natural Resources, Computer Science, Business Administration, Mathematics, Statistics, Economics or other field related to the utility business.
License and Certification: Specified positions may require possession of a valid California Class C driver’s license.
Substitution: Qualifying experience may be substituted for the degree requirement on a year-for-year basis. One year (2000 hours) of additional qualifying experience will be considered equivalent to 30 semester units/45 quarter units.
Qualifying experience includes experience in one or more of the following areas: planning, scheduling, cost estimating and resource projecting for mid to large scale projects; water supply/infrastructure management and planning; power operations planning and scheduling; analysis, interpretation and application of utility contracts and regulations in either water, power (electric and/or natural gas), telecommunications, or a wastewater/clean water program; utility market and environmental analysis and planning; power supply and transmission rates and contracts; generation, transmission or distribution planning and design; or long term utility systems planning.
Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted.
Desirable Qualifications: The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring
Desirable qualifications include intermediate to advanced expertise in MS Excel, as well as experience in geographic information system (GIS) and statistical analysis software applications.
Verification of Education and Experience:
Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Please review our articles on Employment Application and Minimum Qualifications and Verification of Experience and/or Education for considerations taken when reviewing applications.
Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.
Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores.
Important Note:
Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities.
One-year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Any overtime hours that you work above 40 hours per week are not included in the calculation to determine full time employment.
Additional Information
Additional Information Regarding Employment with the City and County of San Francisco:
- Information About the Hiring Process
- Conviction History
- Employee Benefits Overview
- Equal Employment Opportunity
- Disaster Service Worker
- ADA Accommodation
- Veterans Preference
- Right to Work
- Copies of Application Documents
- Diversity Statement
Applicants will receive a confirmation email from [email protected] that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
HOW TO APPLY
Applications for City and County of San Francisco jobs are only accepted through an online process. Visit https://careers.smartrecruiters.com/CityAndCountyOfSanFrancisco1/ and begin the application process.
- Select the “I’m Interested” button and follow instructions on the screen
Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and updated. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com).
Applicants will receive a confirmation email from [email protected] that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.
Job Analyst Information: If you have any questions regarding this recruitment or application process, please contact the job analyst, Rocio Mendoza at [email protected].
The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.
