Job Description
Chronic Care Staffing is Hiring a Scheduling Coordinator!
Location: Remote (Work from Anywhere)
Schedule: Full-Time
Pay Rate: $16.00 - $17.00 per hour
Employment Type: Full-Time
Overview
Chronic Care Staffing is seeking a highly organized and detail-oriented Scheduling Coordinator to support our patient referral and care coordination processes. In this role, you’ll serve as a vital connection between patients, healthcare providers, and external specialists, ensuring referral documentation is processed accurately and efficiently.
If you thrive in a fast-paced administrative environment, enjoy working with healthcare records, and take pride in maintaining accuracy, we’d love to hear from you.
Responsibilities
Review electronic health records (EHRs) to gather and verify patient information.
Retrieve and organize essential documentation, including:
- Demographic sheets
- Insurance cards
- Recent office visit notes
Prepare and submit referral packets to external medical specialists.
Process referrals through fax, phone, and secure healthcare portals.
Utilize internal specialty resource guides to identify appropriate referral destinations.
Ensure referral packages are complete, accurate, and compliant with company standards.
Collaborate closely with follow-up and care coordination teams.
Cross-train on additional workflows to support operational needs.
Monitor documentation quality and identify missing or incorrect information before submission.
Must Have
1–2 years of experience in:
- Medical office administration
- Healthcare clerical support
- Health administration
- Patient services coordination
Comfortable navigating Electronic Health Records (EHR) systems.
Strong computer and data entry skills.
Exceptional attention to detail.
Ability to manage multiple tasks and prioritize workload effectively.
Strong written and verbal communication skills.
Ability to work independently in a remote environment.
Nice to Have
Experience handling patient referrals or authorizations.
Familiarity with specialty care terminology such as Dermatology, ENT, Cardiology, Orthopedics, etc.
Previous experience working with healthcare scheduling platforms.
Understanding of insurance verification processes.
Fully remote work environment
Consistent full-time schedule
Comprehensive onboarding and training
Career growth opportunities within healthcare operations
Supportive team environment
Meaningful work that directly impacts patient care outcomes
