Job Description
At Clover, the Business Enablement team leads our technological advancement while ensuring robust security and compliance. We deliver user-friendly corporate applications, manage complex data ecosystems, and provide efficient tech solutions across the organization. Our goal is simple: we make it easy for the business to do what’s right for Clover.
We’re hiring an Engineering Lead to own the technology behind Clover’s acquisition journey, from the public website and lead generation through telesales, broker workflows, and enrollment. You will understand how the operation works, shape the product and technical approach, lead a small team, and help build the systems yourself.
This role focuses on autonomy and engineering-led delivery: take an important business goal, understand the people and data involved, choose a practical approach, ship useful increments, and own the result. You will also manage approximately two to three engineers, give them clear scope, and develop their judgment. Expect roughly 60% hands-on technical work and 40% management, planning, and work with business partners.
Your charter includes our content management systems, telesales technology, member app, and public surface area including our enrollment forms and customer data and public analytics platforms. You will work through the whole chain, from a data source or API to what an agent or prospective member actually experiences.
As an Engineering Lead, Growth, you will:
- Own technical direction and delivery for acquisition systems, including the public website and assets, telesales, broker workflows, and enrollment experiences.
- Work directly with sales, growth, marketing, and operating partners to understand the business problem, choose useful increments, and agree how their value will be measured.
- Connect analytics, leads, customer data, CRM, and operating workflows. Make data flows, ownership, and failure behavior understandable and dependable.
- Build and improve software personally. Use AI in development, investigation, analysis, prototypes, and useful product capabilities, and evaluate the result against actual behavior.
- Lead and coach a small engineering team. Make scope and staffing decisions, give direct feedback, and stand behind credible delivery commitments.
- Make pragmatic choices about architecture, vendors, and existing capabilities. Keep a focused solution moving while preserving engineering quality and control of important integration points.
- Partner with IT on the operation and support of sales tools, and with Product and our special projects teams on discovery, dependencies, and business change.
- Observe how prospective members, brokers, and sales staff use the systems. Use that evidence to improve the experience and the operation.
Success in this role looks like:
- First 90 days: You understand the acquisition journey and existing systems, have a clear first delivery plan, and have shipped an increment that improves our users’ experience. Your engineers have clear ownership, and business partners understand the next commitments.
- First six months: The team has landed a new telesales stack, and other agreed acquisition priorities, including the ongoing growth demands of a five star Medicare Advantage plan. Data and tools are improving the actual sales workflow, and the result is visible in agreed operational and acquisition measures.
You should get in touch if:
- You are a strong production software engineer who has led work end-to-end and can reason across application, integration, data, and user-experience boundaries, especially in public-facing contexts.
- You have managed and developed engineers while remaining directly involved in building. You enjoy the scope of an enduring small team.
- You have strong product instincts and can translate a commercial or operating goal into a useful technical plan with measurable results.
- You have built systems involving customer data, CRM, sales or acquisition workflows, public web and content management experiences, or similarly interconnected operations.
- You use AI deeply in your own engineering work and have practical experience building or integrating AI-backed capabilities. You can explain how you check the result.
- You work well with business partners, make tradeoffs clear, and can move work forward when the initial request is ambiguous.
Benefits Overview:
- Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
- Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
- Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
- Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
- Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
- Reimbursement for office setup expenses
- Monthly cell phone & internet stipend
- Remote-first culture, enabling collaboration with global teams
- Paid parental leave for all new parents
- And much more!
About Clover: We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we’ve created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.
We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.
From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people’s lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone’s responsibility.
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Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.
A reasonable estimate of the base salary range for this role is:
$223,100—$290,000 USD
