Senior Product Designer

Job Description

What’s CrowdRiff?

Good visuals are appealing to the eye, but great visuals tell stories that reignite your desire to discover, spark your creative imagination and even influence what we buy, eat, and do. That’s why CrowdRiff exists: to empower destination marketers to showcase their unique destinations through powerful visual storytelling solutions.

✨ CrowdRiff is built around the idea of pushing the boundaries of exploration; and our dedication to finding experiences that feel more authentic and undiscovered make us who we are. We like to think of ourselves as modern-day explorers, who believe in taking action now and thrive in an open, challenging, and encouraging environment.

Our team is a quirky and diverse crew that has one thing in common: our love for great visuals. Picture this. You will contribute to amplifying unique travel experiences like scuba diving in Tahiti 🌊, exploring Napa’s wine country🥂, bungee jumping in Queenstown 🤩and much more while having access to some of our amazing travel perks that allow you to immerse yourselves in local communities and culture.

At CrowdRiff, you have the freedom, autonomy, and resources to set the course of your own future along with an incredible crew. We understand that to feel empowered and to keep forging new paths professionally and personally, we need to pull out all the stops. That’s why we take a proactive approach and set not only professional but also personal goals for all CrowdRiffers. To make this possible, we offer opportunities related to training, tuition, conferences, workshops, or anything else that will help you achieve your goals under our ‘DevDollars’ program.

Every day, we work across departments, time zones, and even oceans to reach our goals and delight our customers - all while being remote. If you are looking to make travel an incredible experience today, and for future generations, and are passionate about visuals & tech, you’re just our type. 💯

Your role: Senior Product Designer

Product design is changing fast.The best designers today don’t wait for fully formed briefs. They talk to customers, identify problems, shape solutions, and move fast. They use AI as a force multiplier to prototype faster, synthesize insight at scale, and close the gap between what they imagine and what they put in front of a user.

At CrowdRiff, you will own a product area end-to-end, working closely with a PM and engineering team as a co-owner of product direction. You will often operate where the problem space is not fully defined. You are comfortable bringing structure, not waiting for it.

If you want to own meaningful product areas, move fast, and do some of the strongest product thinking of your career, this role is built for you.

What you’ll be working on:

CrowdRiff builds software for destination marketers - the teams behind tourism boards, travel brands, and the organizations that help people discover and experience places. Our platform helps them plan content, manage their media, and tell better stories across every channel.

Our products are evolving quickly and the design problems you’ll be working on include:

• Making complex, multi-step planning workflows feel intuitive for people who live in spreadsheets today
• Introducing AI-powered features that actually change how marketers work. Not bolt-on additions, but experiences that earn their place in the product
• Designing across surfaces where there’s no established playbook yet. New interaction patterns, new user behaviors, new ways of thinking about what the product should be
• Unifying a platform that touches multiple workflows and user types, where coherence and clarity are ongoing design challenges

What you’ll do:

• Own end-to-end design for your product area, from discovery through to shipped product
• Work as an embedded partner with your PM and engineering team, shaping direction early and validating ideas before investing in detailed design
• Talk to customers regularly and bring those insights directly into the design process
• Use AI tools actively throughout your workflow to synthesize research, generate early concepts, and prototype solutions quickly
• Identify conceptual gaps and usability challenges early, before development begins
• Translate user needs, business priorities, and technical constraints into scalable solutions
• Communicate design decisions clearly with stakeholders across product, engineering, and leadership
• Contribute to a design culture that values craft, rigour, and cross-functional partnership

What you’ll bring:

• Experience leading design for a major product area, balancing user needs with business goals and technical constraints
• Strong foundations in UX, information architecture, and interaction design
• A natural instinct for workflow thinking. You spot conceptual gaps and edge cases before they become problems
• Strong product judgment. You know when to go deep, when to move fast, and how to make the right tradeoffs
• A portfolio that demonstrates product thinking and clear design rationale across end-to-end projects
• Comfort navigating ambiguity and the ability to build structure where it doesn’t yet exist
• B2B SaaS experience is a strong asset

You might be a great fit if…

• You’ve used AI tools (Claude, Cursor, Figma Make, Paper, or others) to build something you wouldn’t have attempted before
• You’ve found yourself closing the gap between design and the final product, and you’re excited by where that’s going
• You’ve operated where the problem wasn’t handed to you, and that felt like an opportunity
• You have opinions about what something should feel like, and you can articulate why

$150,000 - $180,000 a year

Why CrowdRiff?

At CrowdRiff, we don’t just believe in wow-ing our customers, but also our employees. That’s why, in addition to your competitive salary and benefits plan, we offer perks like:

Well-being & growth:

🍼 Parental leave

📚 Extended learning and development opportunities through our DevDollars program

💰 Equity incentives

Flexibility at work:

☀️ Feel-Good Fridays:Enjoy a half-day off every other Friday in summer

🗓️ No-meeting Fridays year-round

💻 Flexible work hours

🎉 Regular team socials & team events

Travel:

⛱ Up to 8 weeks of vacation

💲 Up to $3000 towards your next trip

🌍 Travel and work from a country of your choice for 90 days

Want to hear more? Visit our website and learn more about our team.

We use AI tools to help support parts of our interview process and improve the candidate experience.

Upon request, CrowdRiff will provide job applicants with any accommodations they may require for the interview process, candidate assessments, and all other applicable steps within the recruitment and selection process. When requested, CrowdRiff will consult with the applicant to provide suitable accommodations.

CrowdRiff is proud to be a diverse and equal opportunity employer and as such does not discriminate on the basis of race, colour, religion, sex, national origins, age, sexual orientation, disability or any other characteristic protected by applicable laws.  Selection decisions are solely based on job-related factors.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.