Job Description
Curai Health is pioneering a new model of primary care, unlocked by AI, to address the biggest challenges in care delivery. By deploying machine learning into clinical workflows, Curai enables its dedicated, specially trained clinicians to deliver primary care to more people at a fraction of the cost. Easy-to-use and convenient, Curai Health partners with insurers to keep patients engaged in their care over time, improving health outcomes and reducing costs.
Our company is remote-first, and we consider candidates across the United States, however, this position is not open to OR, AK, CA, or CO residents.
Our corporate office is located in San Francisco.
Who You Are
None of these individually are hard requirements, but they do describe the type of folks that we think would be most effective and happy at Curai.
• Have worked remotely before or have a strong feeling that you’d work well with a 100% remote team spread across multiple time zones
• Value a team-based collaborative approach as it relates to providing healthcare
• Passionate about providing empathetic personalized patient care at scale
• Have informed opinions that you hold lightly but are flexible to meet the needs of patients and the business
What You’ll Do
• Support clinicians with patient coordination tasks including but not limited to:
-Pharmacy communication and prescription support
-Referrals and prior authorizations
-Scheduling and follow-up outreach
• Provide empathetic, patient-centered communication internally and externally
• Accurately and thoroughly document tasks and communications in the electronic health record (EHR)
• Identify workflow issues and escalate when needed
• Participate in team huddles and quality initiatives • Ensures compliance with HIPAA and confidentiality standards
• Other duties as assigned
What You’ll Need
• Certified or Registered Medical Assistant (CMA, RMA, or equivalent)
• At least 3 years of medical assistant experience required
• At least 1 year of prior telemedicine experience required
• Comfortable working independently and handling high-volume patient interactions
• Proficient in navigating various telehealth platforms and EHR systems and adaptable to evolving technology, including AI-driven tools and digital platforms
• Exceptional organizational skills and attention to detail, with the ability to manage time effectively in a remote work environment, with reliable high-speed internet access
• Excellent written communication and interpersonal skills
• Able to work weekends and assigned holidays as part of your regular schedule
• Bilingual in Spanish is a plus
What We Offer
• Culture: Mission-driven organization focused on expanding access to care. Fully remote clinical team with flexible tools and support, and an opportunity to work at the intersection of healthcare and technology.
• Benefits: Excellent medical, dental, vision, flex spending plans, and and parental leave
• Financial: 401k plan with employer matching
Full time work schedule:
Saturday, Sunday, Monday 6am - 6pm PST
$18 - $23 an hour
Please note that the pay range is a guideline, and individual total compensation will vary based on qualifications, skill level, competencies, and work location.
Closing from Scam Alert closing - all roles
Beware of job scam fraudsters! Our company uses @curai.com email addresses exclusively. We do not conduct interviews via text or instant message and we do not ask candidates to download software, to purchase equipment through us, or to provide sensitive personally identifiable information such as bank account or social security numbers. If you have been contacted by someone claiming to be from Curai from a different domain about a job offer, please report it as potential job fraud to law enforcement and contact us at [email protected].
