Job Description
Our Why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.
About the Role
The primary purpose of the Senior Business Consultant is to deliver Professional Consulting outcomes following Datascape Implementation Methodology to Datacom’s customers throughout New Zealand and Australia.
The focus of the role is to implement the Datascape ERP solution for our customers within the Local Government market. Consulting engagements may range from large scale multi month implementations through to small one day engagements.
Some onsite customer work may be required from time to time and consultants need to be available for travel, as required. Datacom embraces flexible working arrangements outside of onsite customer commitments.
What you’ll bring
Council experience would be looked upon favourably, particularly in Rates processing or Building and Planning functions
System administration or hands on configuration experience
Demonstrated experience translating business requirements into functional requirements and solution delivery.
Commitment to customer satisfaction, quality improvements and outcomes.
Exceptional corporate presentation skills and strong people engagement ability.
Excellent time management, prioritisation, negotiation and organisation skills.
A teamwork approach, always willing to share your knowledge to benefit others.
Previous ERP vendor experience would be advantageous
What you’ll do
Implementing Datacom’s ERP solution to suit customer’s business requirements in line with proven/best practice.
Deliver Professional Consulting Services; including business analysis, scoping and design, hands on configuration, training and support for the Datascape ERP solution.
Problem solve, investigate and resolve implementation issues as required.
Provide feedback on customers use of the software or areas of improvement to the Development team.
Why join us here at Datacom?
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It’s our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.
