Job Description

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help them to use the power of tech to innovate and grow.

About the Role (Your Why)

You’ll be joining a fantastic, highly skilled, and experienced team in our Internal Group Technology organisation who work collaboratively across teams and locations. It is a chance to be part of a group with a strong people, customer, and delivery focus. As an ERP /Finance Systems Analyst for NetSuite, you will be responsible for the management and delivery of project tasks and deliverables, and BAU system support issues and requests. You’ll work in collaboration with your peers and other teams to support all aspects of our programme and service delivery. The role will be varied and dynamic, with complex challenges to resolve for and real opportunities to add value. Datacom are one of Oracle’s largest NetSuite ERP system customers in Australasia and so this is a great opportunity to gain hands-on, large multi-national enterprise systems experience! To be successful in your application for this role, you must have a proven high-level of technical expertise in NetSuite.

What You’ll Do

  • Actively involved in all aspects of our programme and service delivery for our enterprise systems

  • Ownership of project tasks and deliverables

  • Problem solve complex system issues

  • Own the delivery of enhancements and changes to our business processes and systems

  • Lead the engagement of senior business stakeholder/process owners

  • Own system maintenance activities

  • Quality assurance of work delivered by others

  • Identify and implement opportunities for continuous improvement and build a culture of service excellence

  • Subject matter expert and trusted advisor to the business

  • Pivot and flex when needed to meet the needs and wants of a highly dynamic business.

  • Embrace an environment and culture of change.

What You’ll Bring

  • High-level technical expertise in NetSuite

  • Strong analytical and problem-solving skills

  • Strong service delivery and user support experience

  • Enterprise project delivery experience.

  • Experience working with NetSuite ERP system. Senior functional consulting background highly desirable.

  • An enterprise accounting background. Qualified accountant highly desirable.

  • Experience with Atlassian - Jira, Confluence and Zephyr

  • Experience with different project methodologies e.g. Waterfall and Agile.

Why Join Us Here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It’s our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

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