Job Description
Are you passionate about solving problems, improving processes, and exploring how technology can make work smarter? We’re looking for a Graduate Process & Systems Analyst to join our Project Services/PMO team and help drive improvements across documentation, workflows, automation, and AI‑enabled opportunities.
This is an ideal role for someone who enjoys analysing how things work, asking good questions, thinking logically, and contributing fresh ideas. You don’t need years of experience — just curiosity, initiative, and a genuine interest in the world of systems, data, and process improvement.
What You’ll Be Doing
In this role, you will:
Analyse and document business processes across Project Services
Identify opportunities for automation, simplification, and efficiency
Explore practical applications of AI tools and modern workflows
Support the team with mapping processes
Review data flows and understand how enterprise systems connect
Assist with creating documentation, templates, and process improvements
Contribute ideas and support continuous improvement initiatives
What We’re Looking For
Technical Skills
Understanding of business process mapping/modelling
Data literacy and basic analytical capability
Systems thinking — ability to understand how tools connect and how data flows
Familiarity with workflow/forms tools and general integration concepts
Soft Skills
Comfortable working with ambiguity or evolving scope
Strong logical reasoning
Excellent attention to detail
Clear written and verbal communication
Self‑starter who uses initiative
Reliable and diligent work ethic
Nice‑to‑Have
Exposure to AI tools and interest in practical ways AI can improve processes
Understanding of PMO or project delivery environments
Experience with enterprise tools (PSA, PPM, or workflow platforms)
Ideal Background
Business Analysis
Information Systems
Business Information Technology
Or a similar discipline
If you enjoy unpacking how things work, improving existing processes, and exploring new technology (including AI), this role offers the perfect launchpad for your career.
About our Early Careers Programme
As a graduate, you’ll be supported by our dedicated Early Careers Team throughout your first 12 months. We’ll guide you through onboarding, mentoring, events, workshops, and ongoing development opportunities—ensuring you’re set up for success while you settle into your new permanent role.
What is the Talent Elevator?
Your journey begins with our Talent Elevator induction: a week‑long experience where we fly our entire Early Careers cohort to one location (usually Sydney) for learning, connection, and fun. You’ll meet your peers and our leaders, build key professional skills, and start your career with confidence.
Why join us here at Datacom?
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It’s our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
#LI-DNI
- Full Working Rights in Australia (please note majority of our roles require citizenship due to the nature of our client base)
- Currently living in Australia
- Available full time from Mid-April/Early-May 2026
- Please note: These are entry level opportunities, ideal for people just starting out in their careers. If you have relevant experience greater then 12 months, then you may be better aligned to an Associate level role
