Job Description
Position: Learning and Development Consultant
Full Time, Permanent Position.
Our Why
Datacom partners with organisations and communities across Australia and New Zealand to make a meaningful difference. We help people harness the power of technology—supporting innovation, transformation, and sustainable growth.
About the Role (Your Why)
We’re looking for a Learning and Development Consultant with a strong interest or background in Dynamics 365 Finance & Operations (F&O) training. In this role, you’ll design and deliver training and adoption programs that help our clients successfully embrace new ways of working.
While your initial focus will be on D365 F&O, you’ll also have the opportunity to expand into broaderSaaS change and training—including Dynamics 365 CE, Salesforce, ServiceNow—and into AI adoption and enablement as part of our growing capability.
We value flexibility. We love bringing people together in person, but we also understand the importance of balance—so you and your team decide what works best.
What You’ll Do
You will be responsible for:
- Designing and tailoring D365 F&O training materials to meet client needs
- Delivering Train-the-Trainer programs and end‑user training
- Using needs‑assessment tools to evaluate training effectiveness
- Facilitating engaging classroom, virtual, and group learning sessions
- Conducting post‑training follow‑ups to ensure adoption and practical application
- Supporting training and adoption across other SaaS platforms (D365, Salesforce, ServiceNow) as opportunities arise
- Contributing to AI adoption training as part of our evolving service offering
We’re an agile organisation, and our roles evolve as customer needs and technologies change—so you’ll have plenty of room to grow and shape your path.
What You’ll Bring
- Experience delivering technology or ERP end‑user training (D365 F&O highly valued)
- Strong capability in Train‑the‑Trainer delivery
- Experience creating training curricula, learning pathways, and adoption approaches
- Ability to adapt your training style to suit different audiences and contexts
- Flexibility to train across multiple technologies and topics
- Curiosity and enthusiasm for AI and emerging digital tools
Why Join Us at Datacom?
Datacom is one of Australia and New Zealand’s largest IT professional services providers, yet we’ve kept the agility and energy of a smaller organisation. From the moment you meet us, you’ll feel the difference—our people are at the heart of everything we do.
We offer:
- A supportive, inclusive, and welcoming culture
- Flexibility, remote working options, and genuine work/life balance
- Social events, chill‑out spaces, and a vibrant community
- Professional development opportunities and pathways to grow your career
- The chance to work at the forefront of technology with major enterprise clients
You’ll be valued for your contribution and empowered to bring your whole self to work. With us, you’ll never run out of interesting challenges or opportunities to make an impact.
