Job Description
Our Why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.
About the Role (your why)
As a Licensing Consultant, you’ll be the driving force behind ensuring our customers get the best value from there software commitments. Your mission? To foster strong relationships within Datacom’s client base and ensure we are seen as the trusted advisor. But it’s not just about the numbers – it’s about delivering unparalleled customer satisfaction at every turn. Join us and let’s embark on an exhilarating journey where your passion for sales meets the ever-evolving landscape of technology.
What you’ll bring
- Ability to deal with clients at all levels and translate client needs into a complete solution.
- Strong analytical and problem-solving skills.
- Excellent customer relationship building and management skills.
- Strong influencing and persuasive ability.
- Effective presentation skills with the ability to convey technical information across various levels.
- Strong verbal and written communication skills with a wide variety of stakeholders.
- Strong consultative and planning skills.
- Expert product and industry knowledge.
- Strong business acumen.
Responsibilities
- Understanding the customer’s Software Licensing objectives, buying criteria and decision-making processes and forming long term business partnerships in order to leverage revenue from the relationship and promote the organisation as a quality supplier with the aim of achieving “preferred” supplier status.
- Negotiating price and volume discounts (where applicable) in accordance with the organisation’s policies and liaising with Technical Support staff regarding technical issues to ensure client retention and continued business.
- Identifying and gaining new Software Licensing business through working with the PSG Account Managers and Enterprise Sales teams and keeping abreast of competitor’s Sales strategies.
- Coordinating the preparation of Software Licensing proposals, tenders/bids, contracts and Account Management plans.
- Advising customers of other services, we can deliver to assist with Optimising their software spend and ensuring they are utilising all products purchased.
Culture and Benefits
Datacom is one of the largest suppliers of Information Technology professional services in New Zealand and Australia. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It’s our people that give us our unique culture and energy that you can feel from the moment you meet with us.
At Datacom, you’ll be recognized and valued for your contributions. We’re growing year on year and can provide career opportunity in a collegial and agile environment that empowers people and promotes innovation. We care about our people and provide a range of perks such as employee discounts, social events, remote working, flexi-hours, and professional development courses to name a few. We operate at the leading edge of technology to help our largest enterprise organisations explore possibilities and solve their biggest challenges, so you will never run out of interesting new challenges and opportunities.
