Job Description

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help them to use the power of tech to innovate and grow.

About the Role (Your Why)

The purpose of this role is to provide Datacom and the customer with network solutions, technical guidance, solution implementation and timely updates all whilst maintaining a balanced approached to customer service and team collaboration.

You will be joining our growing Networks Managed Services team, working with a dedicated team to deliver excellence through building true partnership with our customers.

This is a full-time permanent hybrid role based in our Perth office, Aswell as on-site at customer locations. The role may also require occasional evening and weekend work, as agreed with the customer.

What You’ll Do

You will be a member of a highly skilled network engineering team dedicated to delivering outcomes to our highly valued customers. You will be working on many different aspects of Networking and Security operations which may include client WAN and LAN, firewalls/security operations.

We are a pretty agile company and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs.

What You’ll Bring

As a Network Engineer of this team, you will ideally bring:

  • Solid understanding and experience within network environments
  • Knowledge of networking protocols, including LAN protocols, BGP, RIP, NAT, OSPF, TCP/IP and Wireless (Cisco, Fortinet,)
  • Experience with router and switch technology as well as working knowledge in protocol analysis. Includes ability to configure, deploy, upgrade, and troubleshoot
  • Experience with Cisco WLC and wireless technologies
  • Experience with DNS configuration and management
  • Exposure to Cloud Solutions: Azure, AWS
  • Experience with analysis and implementation of Firewall requests
  • Experience with diagnosis and troubleshooting using firewall analysis tools
  • Exposure to such Load Balancing technologies as F5, Global Server Load Balancing
  • Exposure to such Firewall/Network Security technologies as Fortinet, Cisco, IPS and VPN
  • Experience with supporting VPNs
  • Experience with ISE,SDWAN,SDA,DNAC is desirable
  • Industry certifications are highly regarded
  • Holds CCNA Certification, CCNP preferred

In additional to your technical expertise, you will be a strong team player and an open and effective communicator with the ability to work autonomously and contribute to overall team outcomes. The nature of this role will suit a person who works with a sense of urgency and has a proactive work ethic.

Why Join Us Here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It’s our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

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