Job Description
Our purpose
Here at Datacom, we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in
The Nitty Gritty
Datacom is Australasia’s largest homegrown technology services business of over 6500 people, from humble beginnings as a small family business, we have enjoyed healthy, organic, and sustainable growth to become a large multinational, that proudly holds on to our ‘small family business feel.
We have extensive expertise in operating data centers, providing IT services, software engineering, and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients Datacom is committed to hiring, developing, and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability
At the center of our vision and values are people: our people. We are guided by what is best for our staff, our customers, and our communities.
Growing to dominate the New Zealand government and corporate IT market, we expanded into the Philippines, Malaysia, and Australia in the mid-90s and have been growing in those regions ever since.
Do you have what it takes to help us grow? This is your chance to be part of something new, getting on from the ‘ground floor’ and benefiting from all the up-side of a ‘start-up’ initiative with the security of a large multinational (and yet none of the down-side).
Role Overview
The Sales Coordinator is responsible for the accurate and timely processing of PSG orders across internal systems and vendor portals, maintaining order ETA information in NetSuite, and completing warranty registrations to support customer and operational requirements
What you’ll do
The Sales Coordinator is responsible for (but not limited to):
- Processing of all PSG orders in SITC.
- Processing orders on Vendor Portal websites, ensuring correct and complete submission.
- Maintaining and updating ETA’s on orders in NetSuite, including reviewing changes and following up as required.
- Completing warranty registrations accurately and within required timeframes.
- Maintaining accurate order and warranty records, ensuring data integrity across systems.
What you’ll bring
- Sound administrative and order processing knowledge.
- Understanding of order lifecycle, ETA management and data accuracy requirements.
- 2+ years in an order processing / customer service / administrative role.
- High attention to detail and strong data entry accuracy.
- Excellent communication skills, both verbal and written.
- Strong time management with the ability to manage multiple orders and deadlines.
- Proven analytical and problem-solving skills.
- Advanced MS Office skills
Our office is at BGC Taguig and we have hybrid work setup (Twice a week) and we promote Work-Life balance, and an APAC focus means no graveyard shifts!
We also provide exciting perks such as spotter fees, HMO with Free 4 Dependents, Leave credits, Performance bonuses, and a work-life balance environment
Why join us here at Datacom?
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It’s our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.
