Job Description
Our Why
Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow
About the Role (your why) As a Software Licensing Specialist, you will be responsible for achieving an agreed revenue target by identifying and gaining Software Licensing business from new and existing clients. Your role involves ensuring customer satisfaction and maintaining regular contact with clients. You will work closely with the team, both regional and national, to deliver upon the licensing strategy.
What you’ll do
- Determine present and future Software Licensing needs of new and existing clients
- Propose suitable solutions to meet customer needs and grow revenue
- Ensure the customer experience is a true partnership, offering insights and advice rather than transactional interactions
- Maintain regular contact with clients and provide licensing program updates
- Work with the regional team to plan for all software renewals
- Negotiate price and volume discounts
- Coordinate the preparation of Software Licensing proposals, tenders/bids, contracts, and Account Management plans
- Evaluate customers’ business needs and contribute to the strategic planning of information systems facilities and software directions
- Maintain budgeted revenue target in line with team KPIs and metrics
What you’ll bring
You will have a history of working with software vendors (directly or indirectly), crafting innovative software solutions to meet clients’ needs, and a solid understanding of the Cloud Solution Provider program and Microsoft technology. You will be skilled in solutioning at both a business and technology level, possess an engaging personality and market connections, and have a focus on getting it right for the client. Your time management skills and program diligence with clients will drive on-time delivery, and your strong team-working ability will establish credibility with peers in client management and software sales.
Required experience:
- Awareness of Software Licensing concepts
- In-depth knowledge of Software Licensing
- Expertise with key vendor solutions
- 3+ years of experience in sales and licensing
- Strong analytical and problem-solving abilities
- Excellent written and verbal communication skills
- Proficient in building and managing customer relationships
- Strong business acumen and understanding of financial implications
- Ability to effectively work with clients at all organisational levels
- Skill in translating technical concepts into comprehensive solutions that align with client business objectives
- Demonstrated ability to work effectively as part of a team
- Self-motivated with the ability to prioritise workloads and get the job done
Nice to have:
- Microsoft role-based certifications e.g. Microsoft Certified: Azure/365 Fundamentals
- Sales certifications
- Experience with AWS or Azure
- Familiarity with cloud-based licensing models
- Prior experience in a consulting role
- Proven ability to influence and guide senior management
Why Join Us Here at Datacom?
Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It’s our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.
We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.
We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.
We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.
