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Technical Sales Specialist

Job Description

Our Why

Are you a technically savvy sales professional who thrives on solving complex customer challenges? Join Datacom and play a key role in shaping innovative data centre solutions enabling Hybrid Cloud and Ai for our customers.

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (Your Why)

As a Technical Sales Specialist, you will be at the forefront of new business and revenue generation, working closely with customers to identify and deliver solutions that truly meet their needs. You will bridge the gap between technical capability and commercial outcomes, partnering with both our sales team and customers to design and demonstrate solutions deployed across Datacom’s Data Centres. This role will focus on pre-sales technical expertise and long-term client relationship management.

What You Will Do

  • Provide pre-sales technical support across Datacom’s Data Centre solutions,

  • Primarily focusing on Data Centre and networking.

  • Deliver compelling sales presentations, product demonstrations and joint customer workshops

  • Work with customers to assess, design and implement complex products and solutions

  • Build proof-of-concept applications and rapid prototypes to demonstrate solution feasibility

  • Develop and maintain strong client relationships, understanding their objectives and buying criteria

  • Coordinate and participate in sales campaigns, events and promotions

  • Act as the primary interface between the client and the organisation, ensuring a consistently high level of service

What You Will Bring

  • 5+ years of pre-sales or sales experience with demonstrated account management capability

  • Sound knowledge of Hybrid Cloud networking, cloud workloads and Data Centre deployment

  • Ability to engage and influence technical leads and stakeholders at all levels

  • Strong analytical, diagnostic and problem-solving skills

  • Excellent presentation and communication skills, with the ability to translate technical concepts into clear business outcomes

  • A genuine customer focus with the ability to build lasting partnerships

  • A B achelor’s degree in Business, IT, Science, Engineering, Economics or a related discipline

  • Certifications in AWS, Microsoft Azure or SDN Networking are highly regarded

Culture and Benefits

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It’s our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

Our digital team is very flexible around how we work and fitting work around non-negotiable other commitments is important to us, including when we choose to come to the office.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

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