Job Description
We’re Doctify
Doctify is the global platform built by doctors for doctors, on a mission to build the largest, most trusted global network of validated healthcare providers and experts. We connect patients with the right doctors, and doctors with respected peers, to ensure better care worldwide. Through verified patient reviews and professional skill endorsements, Doctify creates unmatched credibility for providers and empowers patients to choose care with confidence.
Founded in 2015 and backed by $30m+ in funding, Doctify operates across 6 countries. We are uniting the global healthcare community, one trusted connection at a time.
We do things differently here at Doctify, we are boldly leading a digital revolution in healthcare and are confident in our mission.
About The Role
This will be a hybrid position from our London office (Tuesday, Wednesday, Thursday in-office).
We’re looking for a proactive and detail-oriented Revenue Operations Analyst to join our RevOps team. This is a new role designed to strengthen our data and analytics capabilities across go-to-market functions such as Marketing, Sales, and Customer Success.
You’ll be responsible for maintaining the integrity of our CRM data, ensuring the accuracy and completeness of lead and contact information, and providing insights that help drive pipeline growth and improve customer lifecycle performance.
This role is a great fit for someone with strong analytical skills, a natural curiosity for data, and the initiative to identify and solve operational challenges!
You’ll Be Responsible For
- Maintaining high-quality CRM data across HubSpot and Salesforce, ensuring accuracy, completeness, and consistency
- Identifying leads and contacts requiring data enrichment (e.g., missing outdated email addresses, phone numbers, company details)
- Working with external and internal enrichment tools to complete and validate lead, and account data
- Supporting the RevOps team with regular and ad-hoc analysis of funnel performance, conversion rates, retention metrics, and customer segmentation
- Collaborating closely with Marketing, Sales, and Customer Success teams to understand data needs and provide actionable reporting
- Building and maintaining dashboards, and performance reports to support leadership visibility into revenue drivers
- Supporting process documentation and continuous improvement efforts within the RevOps function
About You
You will -
- Have 1-2 years’ experience (in data, operations, or analyst roles would be desirable, but not required)
- Have experience within a SaaS or B2B environment would be desirable
- Be comfortable working with and analysis data in HubSpot, Salesforce, and Excel/Google Sheets (experience with data cleaning, validation, and reporting)
- Demonstrate strong attention to detail and ability to troubleshoot data discrepancies independently
- Be a proactive problem solver who can manage multiple priorities while maintaining strong communication with stakeholders
- An understanding of key go-to-market processes (lead generation, sales pipeline, and customer lifecycle is desirable)
- Have enthusiasm about learning and developing a career within Revenue Operations
What We Offer
At Doctify, we shape careers with purpose. Our benefits are designed to fuel your growth, flexibility, and wellbeing.
🌴 Time Off, Flexibility & Balance
- 28 days annual leave (25 + 3 between Christmas and New Year), earning up to 30 days leave with tenure
- 2 weeks of remote work annually (within 3-hour time zone of HQ)
- Hybrid working model
- Enhanced Parental Leave
- 2 weeks Peternity Leave to welcome your newest furry family member
- Medicash health cash plan
⭐ Setting You Up for Success
- Competitive, benchmarked compensation
- 3-month immersive onboarding experience
- Ongoing learning through expert-led sessions, leadership insights, and soft-skill development
- Clear internal mobility pathways to accelerate your career
💙 The Uniquely Doctify Experience
- Daily team huddles to connect, share wins and spark ideas
- Regional Lunch Clubs & team socials powered by our Fun Police
- Quarterly Doctifier nominated Impact Awards
- Employee referral bonus: £700 (or local equivalent) per hire
🌍 Our Commitment to DEIB
Diversity, equity, inclusion and belonging aren’t just values. They’re at the core of what makes us Uniquely Doctify. These principles shape how we work, how we build our teams, how we design our policies, and how we bring our mission to life.
As a global team, we know that diverse perspectives drive innovation and lead to better outcomes for patients, providers and each other. We’re committed to creating a fair, inclusive environment where everyone is heard, respected and empowered to thrive.
