Job Description
Product Delivery Manager, Rockerbox
About the role:
The mission of Rockerbox is to provide marketers with a unified, trusted system to measure, optimize, and grow their business across channels.
As a Product Delivery Manager, you will play a key role in ensuring our products and integrations are successfully delivered into the hands of our customers. You will act as the bridge between Product, Engineering, and Customer Success, owning the “last mile” of delivery—taking what has been built and making it usable, scalable, and impactful in real-world environments.
This role focuses on complex, ambiguous, and non-standard product delivery—including new features, custom integrations, and edge use cases where requirements are not fully defined upfront. You will work closely with Product and Engineering to shape how these solutions are delivered, and with Customer Success to ensure they are successfully implemented for the customer.
While Rockerbox Implementation Specialists focus on deploying well-defined, repeatable product setups, this role operates on the frontier of new and evolving capabilities, where flexibility, technical judgment, and cross-functional coordination are required.
The impact you will have:
Own the delivery of custom integrations and partner-driven solutions, ensuring timelines are met and revenue opportunities are realized
Drive the successful rollout of new and evolving product capabilities, including configuration, setup, and backfill required to make them customer-ready
Act as the bridge between Product and Engineering to ensure what is built is fully usable in real-world customer environments
Support PM-led standard integrations by coordinating execution, resolving dependencies, and ensuring smooth delivery from build to launch
Serve as the escalation point for Rockerbox Implementation Specialists on complex or non-standard delivery scenarios
Lead delivery for new or customized product use cases, working closely with Customer Success to incorporate customer context and resolve conflicts
Identify and close gaps between product functionality and customer usage, especially in edge cases or early-stage features
Improve the speed, reliability, and scalability of product delivery through better processes and coordination
What we look for:
Strong execution mindset with the ability to drive complex, cross-functional initiatives to completion
Technical fluency and comfort working with APIs, data pipelines, and integrations
Ability to operate in ambiguous environments where requirements are evolving or not fully defined
Strong problem-solving skills, especially for edge cases and non-standard implementations
Ability to work across Product, Engineering, and Customer Success, translating between technical and business needs
Excellent organizational and communication skills, with the ability to manage multiple priorities simultaneously
Ability to identify delivery risks early and proactively drive resolution
Minimum qualifications:
3+ years of experience in Product, Solutions Engineering, Implementation, or similar roles
Experience working cross-functionally with Product and Engineering teams
Experience supporting integrations, implementations, or product delivery
Preferred qualifications:
Experience in adtech, martech, or data platforms
Experience working with customer or partner integrations
Familiarity with marketing measurement concepts (MTA, MMM, etc.)
Experience working with enterprise customers or complex implementations
